I reserved this hotel online and did read the reviews before I decided on this one. I have requested for a quiet room and two days before I left to Rome, I called them just to make sure they were
able to give me a quiet room. The person who answered the phone told me they have reserved us a room on the 4th floor. But when we arrived they put us on the first floor and told us all the room were full.
However, the person who greeted us was cold and rude, he looked at us like take it or not. It was almost 9 in the evening and we had to take it even though with his bad attitude. The next day it was another
man working in the front, this time i politely asked him to refer us a restaurant. Right away he took out a card and wrote his name at the back and told us to go there and make sure to show this card to them. So we thought, either we will get a discount from that or he got some kind of incentive by referring people to eat there. Anyway,
we did went there, but did not even bother to step in. For there were only one table there and we saw two waiters were sitting in one of the table seems like they were chatting. It's just not feel right to go in. The third night we were there, i need to make a phone call. The phone in my room was not working, so I went down to ask them for assistance, again the one in the lobby was not working as well. When I report this to the man in the reception, he didn't believe me and then try dialed it himself, but also could not make any outside call. He didn't say anything but then tell me I should go look for another phone. I was so disappointed with them that I couldn't wait to get out of this place. The only person that gave us a big smile every moring was the lady who works in the restaurant, but she could not say a single word of English. My advice is, don't stay here.