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Aldrovandi Palace Villa Borghese: Traveler Reviews


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81% Recommend
4.5 of 5 stars 220 reviews
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[ Date ] [ Rating ]
Good hotel BUT...

Aldrovandi Palace Villa Borghese

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3 of 5 stars
florent   20 contributions
Le Vesinet, France
May 5, 2009 | Trip type: Family
1/2 found this review helpful

First the plus: Great front desk and portier and bar staffs, nice and big suites (Suite 416 is great for its quietness)

But numerous strong minus:
1) I still don"t get why I had to pay 35c/min for the use of Internet in the biz center + 35cts for every page printed,
2) Room service: I paid 40€ for one piece of veal + fries for my 2-year old daughter (including 15€. for the fries instead of the regular vegetables). As they don't have any child menus, you have to choose from the adults plates with no chopped steak + fries for the children
3) Room service again: One of the smallest choices I got from a 5-star hotel and don't try to ask for the Michelin-star Baby restaurant menu, they will say "No Sir no room service for this cuisine"... Totally snobish
4) When I order for some 100s of €uros, I really hate it when someone asks me if I kept a spoon, like"Are you a thief or what?"
5) The shuttle which is supposed to come and go to the Piazza di Spagna. Fully booked often or just not working until 6.25PM on week-ends. Alright, the hotel is aware of that so they offer you to ask a receipt from the cab and that will taken into account in your bill. But still, it [---]!
Not very strong minus indeed but enough to make me wonder why I spent my money in a place where I had not much consideration.

Finally the location: well, plus and minus. Far from the noise but also far from all of the interesting parts.

Sorry, but next time I will definitely stay at the Hassler or the Inn at the Roman Forum

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 25-34
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from aldrovandipalace, Executive Director
(Management representative)
May 7, 2009
Dear Mrs. Florence

Let me first of all express my apologies for not being able to fulfill your expectation.

We are seriously taking into consideration your comment and be really assured that every effort will be made to continuously improve our services.

Some points you have highlighted will be immediately revised whilst others will require actions to be planned in order to evaluate alternative solutions.

Once again, please accept my sincere apologies and I hope you will give us the opportunity to serve you again in the future

Please contact me personally for your next coming to Rome, I will make sure to have you as our preferred guest here at the Aldrovandi Palace.

Sincere Regards

Massimo Mainella
Executive Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Simply the best

Aldrovandi Palace Villa Borghese

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5 of 5 stars
alwaysluis   1 contribution
Ticino
May 4, 2009 | Trip type: Couples

Some months ago I was planning to make a romantic trip with my wife in Rome. A friend of mine suggested my wife to organize our second honeymoon at Aldrovandi Palace. I must say that he was right. Incredible hospitality, wonderfull service, lovely room, friendly staff, fantastic atmosphere......what else !
If you're looking for the best. Aldrovandi Palace is simply the best !

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 04, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from aldrovandipalace, Executive Director
(Management representative)
May 5, 2009
Dear Sir

Thank you for choosing the Aldrovandi Palace Villa Borghese for the romantic get away with your wife!

I am glad that our Team was able to make Your stay a memorable and I truly wish to thank you for your kind review.

Please contact me personally on your next visit to the Eternal City and I will make sure you will enjoy even more your stay with us!

Sincerely,

Massimo Mainella
Executive Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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pampered at aldrovandi

Aldrovandi Palace Villa Borghese

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5 of 5 stars
nicky36   1 contribution
amsterdam
May 3, 2009

We, my sister and I have travelled to Rome for about ten times till now and this is the first hotel that we really really liked. From the reception on our arrival till our departured we were pampered by every single member of the staff of Aldrovandi. But gentleman Giancarlo really went out of his way to help us.
We also adored the garden and the breakfast room overlooking the garden. The only downside was that the rooms are not soundproof. We will definitely go back.

Nicky den Boer, Amsterdam

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Other
  • Member since May 03, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from aldrovandipalace, Executive Director
(Management representative)
May 4, 2009
Dear Mr Den Boer

Greetings from the Aldrovandi Palace Villa Borghese!

Thank you for sharing your comments with us, our day could not start in a better way!

I will immediately share your appreciation with the entire Team!

Please contact me directly for your next visit, I will personally make sure you will enjoy even more your stay with us!

Sincerely,

Massimo Mainella
Executive Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Top hotel

Aldrovandi Palace Villa Borghese

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5 of 5 stars
mat.   3 contributions
Belgian Coast
Apr 12, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed in room 428 from april 4th till april 11th 2009. The hotel is excellent and the staff is very professional and courteous. The disadvantage for some because of the location somewhat away from the places of interest, was an advantage for us, since the hotel is located in a very residential, calm and safe neighbourhood. The free shuttle bus makes up for this disadvantage, although 7.25 pm as the latest return to the hotel from the Piazza di Spagna is too early. The Villa Borghese and the beautiful Galleria Borghese with magnificent sculptures of Bernini ( let the concierge of the hotel make the necessary reservations for a visit to the Galleria) are nearby and the park is lovely for a walk on a sunny day.
So the hotel is perfect for a visit to Rome, without having to undergo the never ending hustle and bustle of a metropole. When you come back to the hotel after a busy day of sightseeing, with sore feet, you arrive in an oasis of peace and quiet.
Our room was a nice refurbished room. Not too big, but big enough for 2. The house keeping staff did a perfect job, with turndown service in the evening.
The view from the room was less. We looked out on the parking lot of the hotel, and, granted, on the very beautiful embassy of the Netherlands.
One tip for people who like authentic Italian cuisine: ristorante Pararoma, 5 minutes walk from the hotel. Excellent cuisine, very reasonably priced. Certainly not a tourist trap. For those who like japanese food (even when in Italy) like us, Hamasei, not far from the Piazza di Spagna.
Some points of criticism:
we stayed for 7 nights in the hotel. The buffet breakfast was fine, but was the same every morning with no variation. Not everything from the warm buffet, was warm. The pastry that was on the buffet, also was the same kind every day.
The cost of internet (25 EUR. for 24 hours) was too expensive. Hotels like this should offer this complimentary to their guests.
And finally, when we made the reservation, we informed the hotel that it was a special trip since we celebrated our 25th marriage anniversary and we became both 50 years of age. The hotel replied that they would take that into consideration, but apparently they forgot, what shouldn' happen to a hotel belonging to the "Leading Hotels of the World".
All things considered, a top hotel in a lovely city. Worth recommending.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from aldrovandipalace, Executive Director
(Management representative)
Apr 14, 2009
Dear Sir, Dear Madame

Thank you for choosing the Aldrovandi Palace Villa Borghese for your stay in the Eternal City!

We are happy to learn that you found the hotel excellent and the staff very professional.

I do agree with you when you say that the hotel is an elegant oasis of peace and quietness.

I also reviewed your comments regarding the shuttle service, breakfast and internet in order to evaluate alternative solutions.

Once again, thank you for the comments which will help us in our ongoing efforts to provide a unique guest experience.

Sincerely,

Massimo Mainella
Executive Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Lovely hotel

Aldrovandi Palace Villa Borghese

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5 of 5 stars
algil   3 contributions
Cranleigh Surrey Uk
Apr 1, 2009 | Trip type: Couples

We very much enjoyed our recent holiday in Rome particularly our stay at this hotel. We did have a problem with our first night as our room was very hot and we are unable to keep the window open due to being on the ground floor by the road. However the next morning on reporting the problem to the reception, we were moved to a much larger room overlooking the gardens. The hotel was very clean and staff freiendly. The breakfast was good with plenty of choice. The shuittle bus to the Spanish Steps was very welcome as the hotel is a littleway from the sights, shame it didn't run later (last one 7.20pm) but we managed to use the Tram no19 very good value runs till midnight.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since February 23, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from aldrovandipalace, Executive Director
(Management representative)
Apr 9, 2009
Dear Sir, Dear Madame

Thank you for taking the time to share your experience at Aldrovandi Palace Villa Borghese on TripAdvisor!

We are glad you enjoyed your stay with us and look forward to welcoming you back in the near future.

Sincerely,

Massimo Mainella
Executive Director
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d228986?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $387 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Aldrovandi Palace Villa Borghese Also Known As

  • Aldrovandi Palace Hotel Rome
  • Aldrovandi Palace
  • Aldrovandi Palace Rome
Address: Via Ulisse Aldrovandi 15, 00197 Rome, Italy