I booked this hotel because of the positive reviews on TripAdvisor. My experience did not have any of the positive points discussed. We had mold on our shower curtain, mold on the bathroom tiles, and rickety lamps with non-working bulbs. Our view was of a wall on the building next door (even though I had specifically requested that we not face a wall). The beds and pillows were so uncomfortable that even my 8 year old was complaining. The breakfast buffet was very disappointing - the same drab cold cuts and watery eggs each morning. I had asked the concierge to help with a reservation - she said she would look into it, and I never heard back from her. There is internet access via ethernet cable, but no WIFI. OK, to be fair, here is the good stuff - the location was very nice (close to Via Veneto), there was one very charming and affable staff member who really did try, and the cappuccinos at breakfast were delicious.
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