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“Wonderful Experience” 5 of 5 stars
Review of Hotel Savoy

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Hotel Savoy
4.0 of 5 Hotel   |   Via Ludovisi 15, 00187 Rome, Italy   |  
Hotel amenities
Ranked #323 of 1,263 Hotels in Rome
new york
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Wonderful Experience”
5 of 5 stars Reviewed September 6, 2012

I can't say enough about my stay at the Hotel Savoy......My accommodations were fabulous and the staff couldn't have been any more helpful......I stayed at the Savoy about three years ago and at that time I felt that the hotel needed to have a complete facelift.....Since then they have done that which made my stay more enjoyable......Being a Travel Agent I would not hesitate recommending this hotel to any off my clients that are looking for a moderate priced hotel in a great location

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savoy_Manager, Direttore at Hotel Savoy, responded to this review, October 3, 2012
Dear Archos,

thank you for posting and sharing your positive feedback onto TripAdvisor. It is always nice to hear from our guests and to know that we made their stay a memorable one!
We are very pleased you enjoyed your stay with us at the Savoy Rome

Thank you and kind regards

Mario Rastelli
Hotel Savoy Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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554 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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American in Moscow
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 24, 2012

We won a four night stay at the Savoy, so perhaps we shouldn't complain, but the fact is this hotel is living off the Savoy name. The location is brilliant - right off the Via Veneto. The public areas are lovely - classic, ornate old style. It's the rooms & the staff that are really off the mark here. Except for one young woman of African origin, the front desk staff were cold & not very helpful. We were initially given a very small room facing a dark inner courtyard that felt more like a cell than a hotel room. The layout was horrible, too. The front desk staff were uncooperative about moving us until the shift changed & we were helped by the young woman previously mentioned. The room we moved to was larger, though still small, but with a much better layout & view. The beds were uncomfortable & the pillows (if you can call them that) were a joke. We requested different pillows but were told they were all being used by others - no wonder.

The breakfast room is downstairs, i.e., no windows. Breakfast selection was generally good though it would have been nice to have some plain, no-sugar yoghurts. Breakfast room staff were pleasant. We only ate breakfasts in the hotel. They do have a lovely rooftop bar with nice views of Rome.

Unfortunately, the only thing this hotel has going for it is its location. Too bad. We would not return despite its convenience.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savoy_Manager, Direttore at Hotel Savoy, responded to this review, September 13, 2012
Dear Guest,
I feel so sorry you could not appreciate our Hotel, in despite of all my efforts to make our Guests feel at their ease. Some of your pointing out are right, we are in an ancient Palazzo built in the 19th century and this sometimes adds charme and some others penalizes. Unfortunately there is no solution for rooms dimensions and at present for downstairs breakfast room. At least you found good the food (I personally have plain lowfat yoghurt daily, it's unusual you didn't find it)

We will all work hard to improve in kindness and customer care; Dega, the girl you positively mentioned, is part of our staff since long time and every other member of my team should act and help the same.

Thank you for your suggestions and regards

The Hotel Manager
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london
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 11, 2012

THE worst hotel I have ever stayed in. Bed uncomfortable, pillows like sandbags or the other literally had no filling, shower flooded the bathroom, room facing a brick wall. We checked out a day early. Just don't do it to yourself!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 9, 2012

A delightful, family run hotel situated on the corner of the Via Veneto which retains something of its glamorous past when it was built 'for the aristocracy'. Others have written more on the hotel itself and the area.

We stayed for six nights and our room was perfect - good sized and quiet with a pleasant bathroom. Linen was changed every day and the staff were extremely helpful and are to be praised for their hospitality. We ate once at the roof restaurant and the food was fine and the place fairly quiet. The views over Rome from the roof terrace are stunning. After that we found other places in the area, of which there are a number and those we tried were excellent.

This is a very good hotel which, based on our experience, we would highly recommend.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savoy_Manager, Direttore at Hotel Savoy, responded to this review, August 24, 2012
Dearest Guest,

I really mean to thank you for your nice and fair review.
Our efforts are not always recognised by clients but many times frustrated.

I have a long experience in hospitality and am aware that people arriving at the Savoy have very high expectations which sometimes remain rejected, not considering that ours is a four star hotel, in an ancient palazzo, very well located which also means that we are not a five star hotel, the beautiful aristocratic palazzo gives us a lot of restrictions, when refurbishing i.e., and the downtown location make us unable to grant a great view from the rooms. We are so proud of our roof garden, there are not so many places with such a view over Rome like ours!

So please kindly accept my thanks for your well-balanced, equable and honest review.
We wish to have you as our guest again in the future,

sincerely
Mario Rastelli - Hotel Savoy Manager
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Chicago, IL Suburbs
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 31, 2012

Hotel is located in the Via Veneto area which is near the US Embassy and a short walk to the Spanish steps. The area is a high end portion of town with great shopping and dining options.

We took a quick walk over to Harry's Bar for a drink, just to say we did! Likewise the roof top bar is an excellent venue to enjoy the sites of room. Service was a bit slow on the roof top but the waiter was very friendly and remembered us from night to night.

Our rooms were spacious and clean. The sound prooffing and blackout shutters made it very easy to sleep. (Probably too easy!)

The breakfast buffet is in the basement and offers a lot of variety, so you will not go hungry.

We highly recommend the Savoy.

Room Tip: Every room has excellent sound deadening windows and blackout blinds. If you prefer to bypass eleva...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Top Contributor
73 reviews 73 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 26, 2012 via mobile

The hotel is okay. On internet i saw 5stars. Thats a bit much. It's a 4star. The hop on iff bus us close by, about 100mtr to the right... Rooms are good, though sone more space for rhe toillet would be nice. The hotel has a fantastic roof terrace. The elevators though are a bit scary, for sure these need to be updated...
Concluding, the hotel is fine, but expected more.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 18, 2012

I had a three days business trip and I selected this hotel for the location and was not disappointed.Excellent location (on the corner of via veneto) and nice service. It's affordable and has a very good breakfast buffet.

Room Tip: If you don't smoke, don't even think of taking one of the smoking rooms. I did that for a ki...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Savoy

Address: Via Ludovisi 15, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#134 Luxury Hotel in Rome
#177 Business Hotel in Rome
#227 Romantic Hotel in Rome
#278 Family Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Savoy 4*
Number of rooms: 124
Official Description (provided by the hotel):
The Hotel Savoy is a traditional, historical hotel with elegant decors and modern facilities with a superb location, just off legendary Via Veneto in the heart of town, a few minutes walk to the Spanish Steps, the Borghese Gardens and Gallery and the most famous Italian Fashion shopping district, at walking distance to Fontana di Trevi . Each of the 124 guestrooms are classical in style and extremely comfortable, with a/c, hairdryer, safe and free wifi. The hotel has a Bar, a pc corner with printing facilities and a neighborhood with plenty of restaurants theaters and shops. There are 4 meeting rooms to accommodate up to 120 people for conventions meetings banquets exhibits; audiovisual equipment available. ... more   less 
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Also Known As:
Savoy Hotel Rome

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