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Golden Tulip Ambra Palace: Traveler Reviews


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85% Recommend
4.0 of 5 stars 221 reviews
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[ Date ] [ Rating ]
Lovely hotel, not so lovely location.

Golden Tulip Ambra Palace

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3 of 5 stars
a469   8 contributions
Newry, United Kingdom
Apr 1, 2009 | Trip type: Couples
0/1 found this review helpful

Visited this hotel at the end of March 2009 with my partner. The hotel itself is very clean, rooms spacious by European standards & staff very pleasant.
The room (true to European hotels) had a double bed made of two singles and provided tea/coffee making facilities - although more than 2 sachets of UHT milk a day would've been appreciated. The bathroom had a great power shower, plenty of clean towels and complimentary toiletries.
The breakfast buffet had plenty of choice including cereals, pastries, hot food, fruit, juuices and yoghurts, all served in a clean, bright room.
However being so close to Termini station, although great for arrival/departure, made the hotel a questionable choice. The area around Termini feels slightly scary - as if you've taken a wrong turn into a bad neighbourhood. It didn't feel safe at night and there are not too many cafes/restaurants/bars in the area. Although we didn't encounter any problems in the area, if we do ever re-visit Rome, we both agreed that we would prefer to stay elsewhere.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since October 24, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
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Do Not Stay Here!

Golden Tulip Ambra Palace

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1 of 5 stars
rbwii   16 contributions
Denver, CO
Mar 30, 2009 | Trip type: Couples
1/1 found this review helpful

While I will try to be brief, potential guests should know that this hotel is in a sketchy neighborhood and employees are unhelpful and rude. We booked 2 rooms through Hotwire and when we arrived, they told us that we could only have one person per room - otherwise we would need to pay an additional E100. Our hands were tied! (we are in the process of getting the money refunded from Hotwire but it has been a tedious process)

DO NOT let the hotel arrange cabs or tours for you (along with airport transfers) as they take a deep cut - and it is ALWAYS much more expensive than if you did it on your own. We paid E20 for a short cab ride to Trastevere - the cab called/flagged by the hotel - and only E11 to get home. The cab driver went to the front desk and was handed some sort of paper - it was shady and we were ripped off.

Also, don't be fooled by some of the reviews as the hotel staff adds their own.

Stay away - there are so many options when in Rome and this should not even be considered. Feel free to sent me a message if you have any specific questions!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since December 06, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travellers BEWARE!!!!

Golden Tulip Ambra Palace

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1 of 5 stars
smurfberrymuffin   1 contribution
chicago
Mar 23, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Hotel staff obviously pads the good responses for this hotel.

Busy and loud location on end of dark street. Management is uncooperative and eager to take advantage of tourists using aggressive and intimidating methods.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 35-49
  • Member since March 23, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Deceived and Cheated

Golden Tulip Ambra Palace

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1 of 5 stars
ciao1977bella   1 contribution
Chicago, Illinois
Mar 23, 2009 | Trip type: Family
1/1 found this review helpful

If you enjoy hidden fees, a staff that makes excuses and clearly does not care then Golden Tulip Ambra Palace hotel is the right place for you and your family. First, upon arrival my family was warned not to walk around the hotel at night by our cab driver. Then, upon staying at the hotel we were provided a information about services (i.e. breakfast, shuttle, etc.) that were printed as being free. When were sideswiped by many many "hidden fees" the staff said and I quote "Those pamphlets are from four years ago and out of date". Upon further pressing the issue I was told that they were not responsible for the misinformation. That was printed in their pamphlets. That it applies to some packages not to others. It does not specify this in the pamphlets that it is a per package. Also, the hotel provided shuttle costs more by a significant amount then the cabs from the airport. The staff was aloof and did not care. In fact one staff member had the audacity to laugh at my sister as she was walking away after attempting to have a calm conversation about the matter. DO NOT STAY HERE!!!!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 25-34
  • Member since March 23, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Value for money! Great Location, very good service!

Golden Tulip Ambra Palace

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4 of 5 stars
yiapa   1 contribution
cyprus
Mar 18, 2009 | Trip type: Couples
0/1 found this review helpful

The hotel offers all the needs when you go for a quick visit to a new town. Very good location, close to main train station and subway stop and within walking distance to major attractions. Room was quite small but very clean and newly renovated.
Staff was very friendly and breakfast was within normal standards. Hey, when you go to Rome you are going to see the city attractions and not to stick to food!
Neighbourhood was not that good but that did not affect in any means our stay.
Strongly recommend this hotel.

Y.P. - Cyprus

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since February 02, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d228965?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Golden Tulip Ambra Palace Also Known As

  • Golden Tulip Hotel Rome
  • Golden Tulip Rome
  • Rome Golden Tulip
  • Ambra Palace Rome
Address: Via Principe Amedeo 257, 00185 Rome, Italy