If you enjoy hidden fees, a staff that makes excuses and clearly does not care then Golden Tulip Ambra Palace hotel is the right place for you and your family. First, upon arrival my family was warned not to walk around the hotel at night by our cab driver. Then, upon staying at the hotel we were provided a information about services (i.e. breakfast, shuttle, etc.) that were printed as being free. When were sideswiped by many many "hidden fees" the staff said and I quote "Those pamphlets are from four years ago and out of date". Upon further pressing the issue I was told that they were not responsible for the misinformation. That was printed in their pamphlets. That it applies to some packages not to others. It does not specify this in the pamphlets that it is a per package. Also, the hotel provided shuttle costs more by a significant amount then the cabs from the airport. The staff was aloof and did not care. In fact one staff member had the audacity to laugh at my sister as she was walking away after attempting to have a calm conversation about the matter. DO NOT STAY HERE!!!!!
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