It has been quite a long time since my unpleasant experience with the Palladium Palace Hotel, but I just had to get the word out again. Then in reading current reviews, I see they pulled the same trick with other guests. I made reservations for clients to stay at the Palladium Palace with their family. This required two double rooms and one triple room. When they arrived they said they had to go into a larger room to accommodate and pay the higher rate. I had this rate all settled prior to their arrival and I was shocked when the clients returned with their receipt for the higher rate. I went back and forth and the hotel said the client agreed to the room and they were not going to refund the difference. I ended up paying the client the $300.00 difference. Even though this is years later I vowed to never book the Palladium Palace Hotel. I felt this would some day come back to them and they would lose business because of it. With all the hotel choices in Rome, look elsewhere for your lodging needs. In the end, they will feel the results in the pocket book.
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