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Gambrinus Hotel: Traveler Reviews


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64% Recommend
3.0 of 5 stars 204 reviews
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Too far away from the center of Rome - incident at hotel made it worse

Gambrinus Hotel

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3 of 5 stars
linrich21   1 contribution
St. Charles, Missouri
May 5, 2009 | Trip type: Couples

Before going, we knew this hotel was farther out that we had wanted, but let our relatives do the booking. There were issues with the booking process that the hotel told us to "work out between us". We were trying to reserve a room by each couple, but they charged our card with the whole amount. The rooms were on the small side, and even though they advertise airconditioning - it was not on. The option was to hear the loud traffic all night or bear the uncomfortable sleeping temperature in the room. There was not a coffee maker in our room (our traveling companions received one two days into the trip), but it was not a problem - because we were always up early to enjoy the breakfast downstairs. The breakfast presentation and personnel were very good. The front desk personnel were helpful most of the time -sometimes there was noone who spoke english, but understandable. The worst thing that happened - and really soured us on this hotel and its ethics was when our traveling companions returned from their cruise to stay another night (we had already left for home a week earlier), and they were told by the front desk that we had stolen their coffee pot from the room!!! This is unexcusable, and ridiculous... why would anyone from the states want their plastic coffee pot with the foreign adapter!!!! Not to mention the terrible feeling of being accused of such a thing. What a terrible taste this left for us - having been labeled as a "thieves!" We would never take anything that was not ours, and resent very much the distasteful way this happened. Perhaps the hotel would be well-served to check their own employees, or have a better system of accounting when each guest checks out. If anyone should choose to stay at this hotel, I would make sure that you actually have a coffeemaker - or anything else that was supposed to be included in your room, so that it is not left up to the hotel staff to accuse you! Aside from this, which was apparently very hurtful - we loved Rome. I have been there numerous times, and was anxious to show my husband and relatives all that it has to offer. Just be warned, if you stay at the Gambrinus. I would suggest staying near to the heart of the old city, so that you can walk to most of the attractions. The high speed internet, located near the breakfast room, was down most of the time we were there. The restaurant was not open on two of the nights we tried to dine there.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since December 29, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Not perfect, but nice hotel

Gambrinus Hotel

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4 of 5 stars
Destichado   9 contributions
Sofia
Mar 5, 2009 | Trip type: Couples

The hotel is 10 minutes brisk walk from just about any major landmark, the staff is extremely friendly, the management must be proud of their team. Clean, welcoming and bright, it only has two failings, one is the size of the bathroom, which is much too small and the other is the breakfast: coffee machine makes excellent espresso, but no fruits and vegetables at all, no vegetarian items, I felt sorry for two Asian ladies, that were looking hungry over the choice. We had a bottle of wine with compliments as a welcome and I liked the special offer of 25 EUR per night that includes wi-fi internet and all TV channels. Not that someone would visit Rome and will stay in their room to take advantage of it. There is a free internet on a small workstation right down to the bar, but only works 11 am to 11 pm. The windows isolate the street noise perfectly. Bottom line is, I will visit it again, if I am on a tight budget. Italy is beautiful, but doesn't come cheap.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since December 16, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Not a ****hotel!

Gambrinus Hotel

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2 of 5 stars
SteveSamLondon   1 contribution
London
Feb 9, 2009 | Trip type: Couples

I have just come back from a stay at the Hotel Gambrinus and would stress 'this is not a 4 star hotel' as it claims. There is a certificate above the reception given to them by expedia dated 2005 but they either stayed in an exclusive part of the hotel or it has gone down hill rapidly in the last 4 years. The hotel is definitely not in a highly privileged position in the historic center of Rome as claimed on their website It is approximately 40 mins walk from anything of interest, so expect to pay alot of money on taxis, metro or be prepared to walk, walk, walk. The overall look of the hotel when you enter is bright, clean and spacious but when we went to our room it was small, dull and badly lit. I would have opened the curtains to brighten the room but there was someone laying on their bed in a room opposite because all the rooms faced each other in a court yard fashion. When entering the bathroom it was so small you had to close the door which would hit the toilet to get into the shower. The shower doors were actually hanging off and when my partner tried to pull it closed it came off in her hand. When successfully in the shower you had to run around to actually get wet because the water pressure was so poor. The bed was ok but we had two pillows between us which were the thickness of pitta bread so a very uncomfortable nights sleep. There was a bottle of complementary wine which I thought was a really nice gesture but it tasted of vinegar. Breakfast was the usually european buffet but this was very limited. There was a choice of soggy scrambled egg, greasy bacon or tinned fruit. There was not fresh produce at all. The only real benefit I would say about staying in this hotel is the Italian restaurant opposite which is excellent and I had the best pizza of my life in there. I only stayed two nights and payed 150 Euros which I don’t think is very expensive, but all I will say is "this is not a 4 Star hotel, 3 Star maximum".

  • Liked — Nothing
  • Disliked — Shower
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 09, 2009
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $247 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good locatrion and modest price

Gambrinus Hotel

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4 of 5 stars
elvispotter555   1 contribution
saint petersburg
Jan 30, 2009 | Trip type: Solo travel

Good hotel. Quite clean and modest price. Conveniently located near the attractions and safe. I stayed here for 4 nights. The staff were very helpful and spoke reasonably good English.
However, the shower was small for a 4 star hotel. The double room was not very big but reasonable I ask for a superior room but the were all booked . The breakfast was very good with eggs and bacon and other I am glad because I had a peaceful stay

  • Liked — the rate
  • Disliked — size of room
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Personal event (wedding, ...)
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since January 30, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $247 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
mmmmm..it's ok..but look elsewhere

Gambrinus Hotel

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3 of 5 stars
MrnMrsMouse   1 contribution
London
Jan 20, 2009 | Trip type: Couples

All hotel reviews are based on previous hotel experience and standards that you personally expect. I earn an average wage and expect a clean, well presented/decorated room that is big enough to swing a cat with helpful, courteous staff.
I booked this through a v well known UK website advertising as their most popular 4 star hotel in Rome for a romantic getaway. If you read no further then it ticks the above requirements...just...but does not set the world alight. Look elsewhere in my opinion.

Why? Well, it is not really centrally located. If you want to walk around the city. Then prepare to WALK. It takes 40 to 50 minutes to walk from/to the colleseum or Vatican. The room was clean but the carpets in the hallway were dirty throughout stay. Breakfast was passable. BASIC staff helpfulness should start, at the very least with your bags being taken to your room and being shown where it is. NOT being asked to take your bags into a room up the stairs while your room is prepared upon arrival. Air conditioning did not work. Shower was very small. Room size was small/ok and decor was good but this was not our original room. Upon first arriving we went to our original room to find that it had not been cleaned and I was NOT impressed with the decor. Luckily our second room was passable so they avoided an angry client. Incidentally when I was walking in the hall I heard another person asking to change rooms because he did not like it. I did not hear the full reason.

That said we had a pleasant stay. If I were to return I would definately pay a little extra to stay more centrally but if you do stay here...well...what can I say...'its just ok'.! If you're looking for a romantic weekend at a hotel with a little romantic vibe then look elsewhere. Would I recommend.....well in the absence of a 'not sure' then I vote probably not. Its a 3 possibly 3.5 star.

  • Liked — Neutral
  • Disliked — Distance from main attractions like colleseum/vatican/castel saint angelo
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 02, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d228929?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $247 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Gambrinus Hotel Also Known As

  • Hotel Gambrinus
Address: Via Piave 35, 00187 Rome, Italy