This hotel has everything you need from friendly polite staff to lovely clean rooms and a great location for all the main attractions in Rome. It's only a 10 min walk to the Trevi fountain and similar to the Spanish steps. We visited as a family group with my parents. My mum uses a wheelchair for distance walking and we did need it. We found some of the streets were not wheelchair friendly but with 5 able and willing bodies in the group we managed just fine. The bar prices in the hotel are pricey so we ventured out each evening. Shame really because the hotel bar was beautifully decorated providing lovely surroundings. It was rarely used. We likes Friends bar for cocktails free food with drinks be prepared to pay 7 euros for cocktails/spirits...that's if you sit down...if you stand up to drink it's one euro cheaper! We sat....the waiter brought us "snakes" and "cheaps" that's snacks and crisps of course. There's a great pizza place across the road from Friends. We ordered pizza and got a starters of very fresh spaghetti and pasta with parmesan, our individual pizzas very freshly made coz we watched him make them! , a big glass filled with fresh fruit and a pancake with "ciao" written in chocolate on it. 80 euros for six of us!
Our rooms were all in the Veneto part of the hotel. The hotel is linked to the Romanico Palace which is the facade you see on the internet photograph...a bit misleading if you don't realise. I have to say that none of us were disappointed by the Veneto. Breakfast was served with lovely coffee, cappuccino, espresso or american. Fresh fruit, choice of cold meats,cheese, yogurts,cereals, fruit juice, croissants, toast and cakes. We were given an information leaflet each day with weather forecast, welcome note and suggestions of what to do in Rome. There is a mini bar in the room most items were 3 euros. Complimentary toiletries are re-stocked as soon as they are used. We had a fabulous time. The staff were very helpful whenever we approached for information, advice, taxi service etc. The roof garden is lovely too. You need to cross through the link corridoor next to reception, through the bar of the Romanico and take the lift to the seventh floor. Worth it for the view, have breakfast there or just a nice relax. We were lucky enough to have good weather too.

Me and my boyfriend have just recently come back from Rome staying for 5 nights at the Hotel Veneto. To keep it short we found the reception staff very rude and when asked if there was an iron we could use for an hour we were told that iron's were forbidden in the hotel. I found it unbelievable that a 4* hotel did not allow iron's so we went out and bought one. Also when we first checked into the hotel my boyfriend asked the receptionist whether he spoke English, his reply was English when you are in Italy!

Like the other reviews on Trip advisor our room was very small but clean. The other staff like the bar man, breakfast waiters and the cleaners were all very polite. If I had to compare this hotel to the standard in England I would rate this Hotel as a 3*. It was definitely not a 4* hotel. Premier Travel Inns are better quality and more equipped than this hotel.

I recently stayed in the Hotel Veneto, and while it was in a beautiful location, the hotel itself was a disappointment. The hotels official website, and the website I booked it through classed it as a 4 star, but I feel the room we were staying in was well below this.

Our room was small, and cramped, with a view into the interior. Bizarrely, the room had no bedside lighting, just a strong and unflattering light above the bed. The bathroom, was clean but small, and very grubby in terms of decor. I couldn't help but feel I'd taken a step back in time to the 80's throughout my entire stay. Maybe it is a case of you get what you paid for, but the room we were in was not cheap.

The staff were lovely, especially in the bar. Very friendly and warm which was a nice contrast to most Italians.

I would suggest that anyone seriously considering booking this hotel bare in mind that the hotel classification system in Italy bares little resemblance to other countries and only covers facilities. My biggest issue was, I was paying 4 star prices for a room that was 3 if not 2 star.

When you first enter the hotel it looks nice, very clean and tidy, however the carpeting off the main foyer up the stairs etc is very very shabby and dirty. As this is a 4 star hotel our initial reaction when we entered the hotel room was disappointment. The room was furnished to an acceptable standard and looked clean and tidy but what you don't see in the official hotel pics is how shabby the bedroom walls are ( they need a paint job asap), the bathroom was okay, again clean and tidy but spoiled by the bath which looked a bit shabby (wouldn't want to take a bath), also the shower wasn't that great. Couldn't fault the cleaning staff though as the room was kept very clean and tidy. The room was very hot when we arrived in the evening as the heating was turned up very high and we ended up having to call down a few times to reception before that got sorted. Breakfast was fine, only complaint was the coffee which tasted like the really cheap stuff you buy in bulk. The main complaint and the one that was the most disappointing was the attitude of the hotel staff. Having read some of the other reviews about how friendly the hotel staff were i think they must have been staying somewhere else!? We were polite and friendly in all are dealings with the hotel staff, but they were off hand and acted as if it was too much effort to smile and be friendly or actually have basic manners. The worst place we encountered this was at the reception desk. When we checked out and paid our bill the credit card was slammed down on the counter and it seemed an effort for the staff member to say a thank you or a goodbye....disappointing.