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“Wonderful Stay.” 5 of 5 stars
Review of Deko Rome

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Deko Rome
Via Toscana,1, 00187 Rome, Italy   |  
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Ranked #2 of 1,263 Hotels in Rome
South Louisiana
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“Wonderful Stay.”
5 of 5 stars Reviewed June 13, 2013

My husband and I recently started our 2 weeks in Italy with a 5 night stay at Deko Rome. Marco and Serena were excellent hosts. Marco was in touch with us by email prior to our arrival, offering any assistance that we might need. He made arrangements for a car to meet us at the cruise port on the day of our arrival and it was there as promised. We were greeted by Serena on arrival at Deko and she helped us with our luggage from the front door of the building. Serena immediately offered us a drink and we had delicious cappuchino. Serena also gave us a map and a wealth of information about what to see and where to eat in Rome. Every restaurant that Serena and Marco recommended was excellent. Although we arrived early, our room was nearly ready and by the time we finished our coffees, we were able to go to our room. The room was spotless and included a stocked fridge (all items free) and an iPad. The TV was excellent and unlike most European hotels included many English language choices (and many other languages besides Italian).

The breakfast was very nice and included coffees, teas, juices, fruits, pastries, cheese, meats, cereal etc, all of very good quality. We never left hungry.

A very pleasant daily activity was prosecco time with Marco or Serena when we returned from our touring. We were offered glasses of the bubbly while sharing our experiences and getting to know our hosts. Both Marco and Serena are very welcoming and friendly and love interacting with their customers. They are a young, hardworking couple who are obviously putting their hearts and souls into their business.

On day 2, Serena offered to move us to a slightly larger room that had become available. We opted to stay in our room, but we really appreciated the offer.

The Deko is located in an older building in the heart of Rome, near the Borghese Gardens and the Via Veneto. We walked just about everywhere we wanted to go.

We felt like Deko Rome was our home away from home during our stay. It felt like we were real residents of Rome for a few days and not just nameless guests in a generic hotel.

Grazie mille Marco and Serena. We wish you much success in the future.

Geri and Roger

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Edmonton
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 9, 2013

Marco and Serena go the extra mile to make your stay great - and they are the stars of this place! Of course, the rooms are lovely and clean, the breakfasts generous beyond even my appetite: the in-room fridge is re-stocked daily with complimentary beverages, regardless of what you take out. But it's the hospitality that will blow you away! One night of our stay, one of the other guests had to be taken to hospital when she collapsed elsewhere in Rome. Marco went to the hospital to translate for her, then came back to provide updates to her friends. Then he was on the phone all night to keep checking on her condition and made two trips personally to the hospital to check on her, one after 11 p.m. These people CARE!

Room Tip: Ask for one of the larger rooms!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saskatoon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 6, 2013

My husband and I recently spent four days in Rome and we were very pleased with our choice of Deko Rome! We were greeted by an enthusiastic Marco who made us feel immediately that we were welcome and about to start an adventure. Every suggestion he had for us was spot on!

Marco and Serena have given great care to all the modern touches and the comfort of their guests. Our first morning was booked with an early tour and breakfast was provided in our room.

The location was ideal. The room was spotless and quiet and the bed was comfortable.

We would stay here again in a heartbeat! Thank you Marco and Serena for your hospitality and care! I wish the best for your business. I think it is outstanding!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 3, 2013

We booked the Deko Rome for a three night stay and could not have been more pleased.
First off, Marco and Serena are two younger individuals (early 30's) who know Rome extremely well. They helped us in every way possible from outlining where to go to booking us top notch dinner spots every night. My wife and I are in our late 20's so we absolutely loved this place. The rooms and bathrooms were impeccably clean. Make sure that you know on the front end that the rooms will not be very big unless you book the suite, but we stayed in one of the regular rooms it was was perfect!

Marco is an absolute pleasure to work with and Serena provides a wonderful breakfast every morning!

Room Tip: Book the suite if a smaller room is a concern for you.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 23, 2013

If you're visiting Rome, you have to stay at the Deko! For the location (two blocks from the Via Veneto and walking distance to the Spanish Steps and Trevi Fountain), the price, and the amazing hospitality, you won't be disappointed. From the moment we booked our hotel, Marco emailed us to give us tips on how to get to the hotel from the train station. Once we arrived at Rome and checked in, Marco offered us drinks while he explained the ins and outs of the city. We got great recommendations for restaurants and tips for all the touristy sites. The room was spacious, clean, and modern. Every morning Serena greeted us with a hearty breakfast and good conversation before we headed out for the day.

Even after we got back home, Serena and Marco emailed us how the rest out trip around Europe was. They really made our trip to Rome spectacular and was the best place we've stayed at in Europe. Whenever we go back to Rome, we're always going to stay at the Deko!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 23, 2013

Marco and Serena run a great, wonderful hotel, really enjoyed their company so helpful, anything we asked for was immediately supplied, great service. I heard a little secret they plan to get married later this year and want to invite some of their past guests, I am pleased for them as they are a FAB couple

Stayed May 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapel hill nc
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 22, 2013

The Deko hardly needs another positive review but I must express my appreciation for the amazing hospitality we received during a 9 night visit in early May. Marco and Serena made our visit to Rome unforgettable. Their suggestions on restaurants and instructions on getting around Rome were enormously helpful- good prices, excellent food, good advice. ALSO, They were exceptionally generous in assisting us when our debit card wouldn't work; they exceeded all expectations. I miss the morning instructions over coffee on what we should do and the evening report over prosecco of our experiences. It's unfortunate that they only have 6 rooms.

Another positive: great supermarket next door.

A negative: the US Embassy across the street dominates the neighborhood and largely excludes the small shops that we love to visit. But the Borghese Park is a short walk and the three amazing museums in the park were the high point of our trip.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Deko Rome

Address: Via Toscana,1, 00187 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#1 Family Hotel in Rome
#2 Romantic Hotel in Rome
#12 Business Hotel in Rome
#101 Best Value Hotel in Rome
Price Range (Based on Average Rates): $$
Number of rooms: 6
Reservation Options:
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Also Known As:
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