We booked this hotel for its proximity to Piazza Navona and on that account it disappoint. We also loved the fact that it was tucked off the Piazza Campo di Fiori which whilst still full of tourists, felt slightly more authentically Roman - a great place to people watch and enjoy a beer or wine in the evening.
The rooms are absolutely tiny - I'm guessing all the rooms are small but we paid €300 per night for a triple and the extra bed was a camp bed against the wall which amounted to about 1/2m of clearance between the double and the campbed. The bathroom was equally small with just a shower so we really struggled to manage logistics getting ready in the morning and going to bed - not quite what I had expected for the money.
However, petit was balanced with a certain amount of bijoux - the rooms were interestingly (! - see the 'gold' beading round the TV...) furnished with dark green walls and a chandelier and the bathroom was faux marble effect. With flimsy curtains, the overall effect was quite dark and tacky but at least the room was clean enough. The public spaces were better decorated and the outside terrace was lovely, if too windy to actually use when we were there.
Breaksfasts were at best adequate (coffee/tea, juices from cartons, cold meats, cheeses, cereal, fruit, prepacked 'plastic' croissants) but were a bit of an insult given the prices being charged, especially as there is a fabulous baker, Il Fornaio, just around the corner.
A couple of other things annoyed me - the one lift in the hotel is pretty claustrophobic, taking 3 people max and the hotel staff seemed to permanently occupy it and to think it was their own private lift, I could sense the housekeeping staff rolling their eyes a couple of times as if I was inconveniencing them when I tried to squeeze in alongside them. On check out, we were the only guests waiting but had to wait for 15mins until the girl at the front desk worked through the housekeeping roster with housekeeping. When, she finally got round to checking us out - she gave me my bill in Euros and then processed my bill in GBP, with a poorer exchange rate than my Visa card would have given me, without informing me.
So in short, not fabulous - great location, nice enough terrace and just ok rooms. I know Rome is an expensive city but I'm almost certain there are better places to stay for the money.
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