This hotel is great - perfect location to walk to the major sites. We walked to the Vatican, Colosseum, Piazza del Popolo, Spanish Steps, Trevi Fountain, Pantheon, Trastavere, National Museum, Baths of Diocletian and many more (all less than a mile from the hotel).
The staff was more than friendly and very helpful. They reserved our visit to the Borghese Gallery, provided large umbrellas on a rainy morning and arranged airport transportation.
The rooms were spacious and very clean with a view of the piazza and updated bathrooms with a rain showerhead. The only downfall was the bed - not particularly comfortable although they did provide extra pillows and blankets.
The breakfast room in the basement was lovely and provided everything you would expect from a European hotel breakfast - a variety of cereals, juices, breads and cheeses.
Wireless internet in the rooms and throughout the hotel was very convenient.
The only reason I did not give this hotel a 5 - the bed situation was not ideal, but we realize we did not book a room at the St. Regis and feel the hotel was a great value. We would absolutely stay here again.
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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you begin with indicating the location of the hotel which is in a unique position and of which 99% of the other hotels in Rome cannot vant! You also list some of the major historical sites located nearby the hotel and of which are of major world importanze all belonging to the “UNESCO World Heritage” list such as, Colosseum, Spanish Steps, Trevi Fountain, Pantheon and the list goes on.
Our staff always offering the max attention to all of our guests and see to it that the stay with us is not just a hello and goodbye situation but that a normal stay turns into a lifetime unforgettable experience. From reserving museums, private tours, private cars and to the smallest but always important such as offering free umbrellas on a rainy day. May seem nothing but when one travels things that may seem small become important and we see to it that all is perfect.
Our rooms are furnished with beautiful furnishings and are equipped with all modern comforts and with WiFi which covers the whole hotel premises from the breakfast lounge to the rooms to the top floor terrace with it’s amazing view of Rome. Our beds are loved by the major part of our guests. Of course there is who likes it soft and who likes it hard but then we do offer extra pillows and blankets and all becomes perfect.
Our breakfast lounge dates back to the 1200’s and is also beautifully furnished with hundreds of books which are available for our guests to be read. One may also hear our beautiful classical music which accompanies a fabulous buffet breakfast which is able to accommodate all types of tastes from slats to sugars. From cheeses to fresh cuts. Cereals, fresh cornetti, various types of juices and the list goes on and on.
I don’t agree so much on not giving us a vote of 5 because you do mention the Hotel St. Regis but I would like to highlight that for the last 3 years we are within the top 10 of Tripadvisor while they are at number 57! Maybe we have more specific qualities which they do not offer and therefore deserved a 5 and not a 4 but thank you for your review.
We also do hope to have you back with us soon to be able to qualify for a 5 from you as well!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.