Our thanks to Valentina, Matteo, Marco and and all the staff at the front desk of this charming hotel. Truly, it is a gem! It's location is perfect and within walking distance of restaurants, shops and major sites. Our room was small (but not NYC tiny) and had a beautiful bathroom. The room also had a large flat screen TV, AC, hair dryer and a safe. Our room, and the hotel in general, was very clean. The breakfast is served in a very attractive room. It's buffet-style and includes a variety of breads, meats, cheeses, eggs, pastry and fresh fruit. The lovely woman who serves the coffee is friendly and always has a beautiful smile when she greets you.There is also a large terrace on the top floor with teriffic views. It's a great place to sip a glass of wine at sunset. Whatever our question or request, we were helped with enthusiasm. Recommendations and good advice were given with a smile. I had some trouble with my cell phone and everyone at the front desk tried to solve the problem for me. We were treated very well. This is a wonderful hotel and if I am ever lucky enough to return to Rome, my first call will be to book a room here again.