I booked with Booking.com and specifically asked for a room with a balcony for 3 nights. Things began badly when the taxi kinly arranged by the hotel took me to the wrong hotel! I had to get another taxi to the correct hotel late at night. Not great for a woman travelling alone.
I went to my room on the 4th floor only to find it was tiny, NOT refurbished, very gloomy, NO balcony and an incredibly tiny shower with the strangest most ineffective hairdryer. Awful really. I was very unhappy. The night staff on the desk was lovely but as there were no other rooms available that night he couldn't help. The next morning I spoke to the day staff and was offered a lovely room, beautifully decorated, with a terrace and outdoor chairs and table - for a very small extra charge over 2 nights. Once in this room I really enjoyed my stay.
The location is great, there's a little cafe/bar next door and a very nice restaurant 'Cuba' just steps away. The staff are great, very helpful, especially Armando. Breakfast was a bit ordinary - packaged croissants, jams, meat pastes etc all packaged individually. The freshly made coffee was great though. There's a mini bar with limited choices and no glasses to drink from, and no coffee/tea making facilities in the room - though I went to the cafe/bar next door and bought coffee and little bottles of wine to enjoy on 'my' terrace.
I would definitely stay there again, but would be very specific about which room.!
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