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“Friendly staff at front desk” 5 of 5 stars
Review of Holiday Inn Rome-Pisana

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Holiday Inn Rome-Pisana
4.0 of 5 Hotel   |   Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)   |  
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Ranked #477 of 1,271 Hotels in Rome
St. Petersburg, Russia
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
“Friendly staff at front desk”
5 of 5 stars Reviewed 5 days ago NEW

Hotel located in 20 min by bus from San-Pietro. Room was nice, clean and comfortable. Birds were singing fabulously in the morning under the window. Wifi signal was strong, speed was good. Food is average, service in the restaurant also. When we came to the restaurant I three times said "hello" to 3 waiters chatting with each other in the meddle of room before they've noticed me. Receptionists and room devision manager were friendly and professional.
In general stay was nice.

  • Stayed May 2015, traveled with friends
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

Traveler rating
    58
    106
    70
    17
    11
See reviews for
53
97
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

After a hectic day tour of Rome you may want to relax somewhere quiet out of the city, or maybe your tour is arranged via bus tour, or you may have driven with your own/rented car, then this hotel is very much recommended. Ample parking space, good clean room with good wash room, good food and friendly staff and speak English. You may want to try your Italian. Have a nice holiday.

Stayed April 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

It's beautiful rooms are very specious , but it's in suburb of Rome called pissana and it takes one hour from this place to reach to main attractions of Rome. You have take a bus them metro and change it at main station
Though it's not a bad option if u don't mind little travelling to get to main streets of Rome !

Stayed May 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Due to the fire at Fiumicino Airport, we were booked into this hotel for 3 nights. The staff and service were second to none, and we would like to personally thank; Omar, Niccolo, Mario, Valentino and Oana, for their service and friendliness. The rooms are modern and really clean, the bar area spacious, the restaurants and food superb. Should we return to Rome, then I would stay at this hotel without any hesitation. Nothing was too much trouble, and we were made to feel so welcome, I cannot praise them any higher that this little review.

Room Tip: Pay the little extra and book an executive room.
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, yesterday
Dear Ray Q,
thank you for your wonderful review on your recent stay at Holiday Inn Rome Pisana.
We are very pleased to have made your stay a special and memorable one!
It is a great satisfaction for me to know that our clients appreciate the constant efforts that we make in order to offer them a perfect stay in our hotel. We will be very pleased to welcome you back in our hotel.
Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south of england
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hopeless instructions on the internet but accessible by public transport when you know how. Single tickets in Rome last for 60 minutes and you can use them on the underground and bus . So from Rome take the underground A to Cornelia.make sure you come up the escalator to ..piazza Carpegna...... Walk up the road 200m to piazza Carpegna,.....over a main road then turn right at second main rd, get on a bus 881 towards Pasana ( look at the bus stop which lists places) Watch the numbers of the houses , holiday in is.....375 I think.. About 8 or 9 stops.
Once you get there the rooms are lovely and breakfast is just amazing. Going into Rome just reverse your journey. You can take the bus into Rome but quicker part by bus then underground.
Compared to our experience in Venice the breakfasts were amazing.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, 2 weeks ago
Dear CamelSouthofEngland,
thank you for choosing Holiday Inn Rome Pisana for your recent stay in Rome.
We really appreciate your valuable comments about your stay at our hotel and your precious words regarding our breakfast.
Thanks for your suggestions about adding more information to get to the hotel, we take it seriously to improve our service.
Looking forward to welcoming you again. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2015

I came in a group tour and stayed for two nights. The lobby seemed like a cool place and had magazines for guests. The staff were courteous and friendly. Our room was spacious, funky and comfortable, and there were a few English channels on cable TV, to my happiness. The bed was rather comfy, but I would have preferred better lighting near the bed for reading. Also, it was odd that there was a white cone shaped lamp sitting on the TV table which I thought was meant to be hung up. On the 2nd day, I was disappointed that housekeeping did not replenish the toiletries, eg shampoo and shower gel. Breakfast was bland and could be improved.

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, 4 weeks ago
Dear LLS0811,
thank you very much for choosing our hotel for your stay in Rome.
We are very pleased to have made your stay a special and memorable one!
We are looking forward to welcoming you back at Holiday Inn Rome Pisana. With best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
5 of 5 stars Reviewed April 26, 2015

We stayed at this hotel for 6 nights, it was a little away from the city, but in a good way. They have scheduled shuttle that goes to Vatican City everyday for 2Euros per person. The rooms very small, but it was clean. We couldn't have asked for a better staff though. They were super friendly and helpful. The bar onsite is a must-visit. Mario (bartender) is awesome, along with Maria Paola and Antonio (intern). The following staff were also super-helpful: Laura, Elena, Francesca, Matia and Valentina. Thank you all!!!!

We had a great time and will definitely stay in this hotel again, if ever in Rome.

Room Tip: It's about a 20-minute ride to the Vatican, depending on traffic
See more room tips
  • Stayed April 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, 4 weeks ago
Dear Connie A,
we would like to thank you for taking the time to review your stay in our hotel and for your precious words about our staff.
I will certainly pass on your words of praise to the whole team regarding our high standards of service.
We hope to have the pleasure to welcome you again upon your next stay in Rome.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#68 Best Value Hotel in Rome
#203 Luxury Hotel in Rome
#272 Family Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
Number of rooms: 229
Official Description (provided by the hotel):
Holiday Inn Rome Pisana is located near the Vatican, in the Western area of the Capital a few minutes away from the New Fair of Rome, from the Big Ring Road (GRA), and from Fiumicino Airport (Leonardo da Vinci). The Hotel is entirely renewed: the Hall leads you to a living room decorated with an elegant and essential style, arranged into peaceful relax zones. From the 1st of October 2014 the Holiday Inn Rome Pisana offers a quick and convenient way by a shuttle service to reach the center of Rome (Piazza Risorgimento in proximity to Vatican). The service is on request and operates according to scheduled timetable. A fare is forecasted. ... more   less 
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome

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