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“Very Comfortable Stay” 4 of 5 stars
Review of Holiday Inn Rome-Pisana

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Holiday Inn Rome-Pisana
4.0 of 5 Hotel   |   Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)   |  
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Ranked #461 of 1,267 Hotels in Rome
Dallas, Texas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Very Comfortable Stay”
4 of 5 stars Reviewed 2 days ago NEW

Nice stay, little bit far from tourist areas but very comfortable. Nice and friendly staff, good breakfast, cosy, Modern flare.
Great for business, couples, groups, etc.
Nice city view and located in a quiet area.

Room Tip: Room with a View
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  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Traveler rating
    55
    96
    63
    16
    9
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47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The good - Front desk staff, bellman very nice and helpful, price of room was good.

The bad - Inconvenient location, infrequent shuttle service, dated hotel with small rooms, food just ok.

The ugly - Bartender with a sullen attitude and terrible service. I don't expect US-level service and have traveled all over the world, so it's not as if I don't know what typical service outside the US looks like. The hotel should fire this guy yesterday.

Stayed March 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, 3 days ago
Dear AggieTX,
thank you for your review about your recent stay at Holiday Inn Rome Pisana and for the good comments about our front desk staff and bellman.
We are sorry for any inconvenience you may have suffered during your stay and sincerely apologize. Your feedback is very important to us as it helps us in improving the services we offer to our guests.
We hope that you’ll be back for a good stay.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location just outside city. Stebano at the front desk was very helpful and polite. Bus stop outside hotel that runs every 20-30 mins into city for 1.50€ and 2€ for shuttle service at hotel. Breakfast was cheap and good. Bartender was great. Overall clean and great staff. No complaints for the price.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, 1 week ago
Dear Tim,
Thank you for sharing your thoughts on your recent stay at our hotel.
It is very pleasing to realize that your time with us was enjoyable. We hope we can welcome you back again in the near future.
Kind regards
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Check in wiz a Grp for 2 nites 19/2-21/2/15, very clean and modern hotel, Staff is very helpful and courtesy. I would like to take this chance to thank Mr Gianluca, (Room Division Manager) and his team helping us to arrange for late check out and arrange taxi to airport. Excellent service !

  • Stayed February 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, 3 weeks ago
Dear Cass6eva,
Thank you for staying with us and for sharing your experience. It’ s nice to know you had a nice stay with us and that you appreciated our hotel and services. We hope that we will be able to welcome you back to Holiday Inn Rome Pisana.
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Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 13, 2015

a plus was the price,the transport into Rome was not frequent and when i asked the driver the directions to the tour bus he didnt speak any english!the bus only took 8 passengers at a time as well so a bit inconvenient,i was a bit taken aback by the large city tax i was asked to pay when leaving the hotel if i return to rome i would stay a bit closer to the city the food at the hotel was average i would expect better from a four star hotel

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, 4 weeks ago
Dear Hetty72,
thank you very much for taking the time to post a feedback after your stay in our Holiday Inn Rome Pisana.
We apologize for the inconvenience of our shuttle service. Regarding the municipality tax we would like to inform you that from September 1st 2014 it has been raised to € 6,00 per day per person for all 4-star hotel.
We really do hope to welcome you back soon. With best regards
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Sydney, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2015

Stayed here on a group tour with my husband. Loved the hotel rooms as it was modernly decorated and well serviced. The transport from the hotel to the city was very convenient as well. Breakfast was a bit bland compared to other places we've been to but still okay

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, February 17, 2015
Dear Naima,
Thank you for your lovely feedback about your recent stay at Holiday Inn Rome Pisana.
We all hope to have the opportunity to serve you again on your next future visit. Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taiwan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

i went to Europe with group at the end of 2014.and lived in holiday inn for two days! the room is clean and comfortable. Also the ppl there are very nice and kind! The bartender-Francesco Haten is gentle and patience to service us!i wish i can go someday!

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review, February 17, 2015
Dear Lynnyen,
thank you for your review and to have chosen our Holiday Inn Rome Pisana.
It is our goal to consistently provide customer satisfaction and your comments are very important to us.
We hope to have the opportunity to serve you again in the future.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#68 Best Value Hotel in Rome
#188 Luxury Hotel in Rome
#246 Family Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
Number of rooms: 229
Official Description (provided by the hotel):
Holiday Inn Rome Pisana is located near the Vatican, in the Western area of the Capital a few minutes away from the New Fair of Rome, from the Big Ring Road (GRA), and from Fiumicino Airport (Leonardo da Vinci). The Hotel is entirely renewed: the Hall leads you to a living room decorated with an elegant and essential style, arranged into peaceful relax zones. From the 1st of October 2014 the Holiday Inn Rome Pisana offers a quick and convenient way by a shuttle service to reach the center of Rome (Piazza Risorgimento in proximity to Vatican). The service is on request and operates according to scheduled timetable. A fare is forecasted. ... more   less 
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome

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