We had spent three days at this hotel and were extremely disappointed to the point where, we couldn't wait to get back home from our holiday. In fact, I wish that there was some sort of guarantee in place to ensure that I got my money back!!

The staff were un-pleasant and non-friendly; at the entrance we were given a form to sign, given our keys and told to go to the top floor.. No greeting!! No information!! We even had to leave our bags, go back downstairs and ask for the times for breakfast and for checkout. Staff spoke very limited English and gave us the impression that they would rather much speak on their telephones than deal with the attitude of tourists.

The room was a good size, however it stunk really bad! The bathroom looked clean but was actually extremely dirty and forever not being cleaned with proper disinfectants. There was a strong presence of a sewage smell which meant that we had to have the windows open whilst we were in the room.. (Not ideal when your freezing cold! and there are hundreds of cars speeding up the high road, beeping and shouting at eachother - just underneath your window)

The hotel was located outside of the Roman Walls which meant it was a good 40 min walk into the main centre or a 10 minute bus journey from outside of the hotel. We stuck to cabs which cost us 6 euros to get to Piazza Venezia. (main square)

Another few things were the broken furniture; stains on rugs, sheets and walls; the broken lampshade and cracked ceilings.

I can not go on without mentioning the appalling breakfast which consisted of rolls, croissants, doughnuts, cornflakes, cheese slices and ham slices. Plus tea/coffee or orange juice. Very very limited especially for those who may be allergic to yeast or dairy products!

On the plus side I would like to add that huge form fillings which normally happen at hotels was not required... and therefore Check-in and Check-out was fast and they had no problem with us leaving our luggage in the hotel whilst we were gone after check-out. Plus it is extremely close to the British Embassy (across the road) and the location of the hotel is very easy to find.

However as a final; I would not hesitate in saying that you ought to give Hotel Turner a miss!!