I had booked two rooms thru net 2 weeks in advance, we were me and my wife in one and our three adult children in another.
Upon arrival we were given one room that did not match our pre-booking, for one night. No compensation was offered.
On the next day we were shown a new room, matching our booking, and we took it - unfortunately, the previous customer still had her clothes in the closet!
We spent six nights when the summer heat was on, over 30 oC all the time. Great summer. However, the staff, which in the day time consisted of a nice young woman able to communicate somewhat in English, and in the night time of a man who could only Italian, had never been trained to use the remote control of the system. So, every night (every!) the air conditioning went off (probably because of the timer function!)! On three of these nights I woke up to wake up the night ward, who was sleeping happily in his separately air conditioned own room! Having repeatedly explained the problem to the ladies during the day time, the management (who that is, I still don´t know) did nothing to ease our problem.
Breakfast? - there was a cup of coffee and a croisant offered on the 3rd morning....
As an overall impresssion, the ladies tried their best, under the circumstances and the management was never seen. I left my business card with a question "how would you like to compensate us" in vain.
Positive - location is good. Shower ok. Clean room. But, surely there are better alternatives.
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