My wife and myself booked this hotel for 3 nights through Donatello. The location is indeed perfect but the rooms are very tiny especially the bathroom(in fact a shower scantily equipped). We suffered the same bad experience than scottsdale az.: bug bites and cleaning of the room not done the last day. In fact, the hotel brochure is misleading and fallacious and does not correspond to the reality.

I stayed at the annex to this hotel: the Monet Bed & breakfast. They charged me for an additional four nights during another month. They said they made a mistake and would credit me but never did...invented a million excuses and delay tactics. They delayed long enough so that I was not able to get credited. Cost me $1000. BEWARE!!!!!!

The only thing going for this hotel is its location, which it clearly trades on for price. The rooms were filthy, as were the beds. clean towels daily, often ragged, did nothing to improve things. for £115 per night I can get an excellent room in central london. This was really poor. final touch? they would like you to pay for all or part of the bill in cash...not sure if that the type of hourly client they get, but it would pass for such

we stayed twice at this hotel within the past 6 months..the first time my wife was bitten by bed bugs and they had to change our room at 1 am..the staff was friendly and concerned so we tried it again this past week 2/12/2004..again my wife was bitten at least 10 times resulting in large welts on her stomach arms and legs..we left never to return again .. in spite of it's good location the size of the rooms are extremely small and forget about breakfast