We stayed at Hotel Scott House near the Termini in Rome. Our stay at this establishment was the worst part of the trip. We wanted something reasonably priced with basics; for the most part, that is the Scott House. However, during our three-day stay, two of the basics were not met--there was no hot water for showers and the internet service was only good if you had your own computer as their guest computer was said to be either not working or locked in the breakfast room which was open only during breakfast. The breakfast was nice. I wouldn't write a poor review on these two problems alone as I try not to let such things upset my travels. It was the check out that was a total nightmare and that coupled with the above problems, brings me to writing a poor experience complaint; at check out, they overcharged and refused to amend even after I showed them the email (hard copy) confirmations that I carried with me. After an hour of arguing and trying to get them to live up to their agreement, I left paying the overcharged amount. Further because of this dispute, we missed our train to Florence which had to be rebooked, etc. I would not recommend the Hotel Scott House to anyone.
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