We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous service” 4 of 5 stars
Review of Artemide Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Artemide Hotel to your Saves list
Artemide Hotel
4.0 of 5 Hotel   |   Via Nazionale 22, 00184 Rome, Italy (Castro Pretorio)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
Package Deal
Ranked #8 of 1,263 Hotels in Rome
Modesto, CA
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“Fabulous service”
4 of 5 stars Reviewed February 19, 2013 via mobile

This place has amazing customer service. From the moment that we arrived the attended to us with the best service.

The breakfast is huge and very good.
Free minibar items is a huge plus as water and soft drinks are expensive in Italy.

The restaurant upstairs is very nice. Go up and have a drink before you call it a night. Great view of St. Peter's.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,837 reviews from our community

Traveler rating
    2,867
    827
    112
    18
    13
See reviews for
849
2,205
71
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (649)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2013

Visiting Rome for a long weekend the hotelwas ideally placed to easily get around walking to all the main sites (with the exception of the Vatican).

The staff were very friendly and helpful and catered for all of our needs and requests. In addition they had a nice touch of free use of the minibar and also free wifi.

The rooms were clean and comfortable and well maintained.

The only real downside was the noise from the main street that our room overlooked. The windows do not do anything to stop the noise from regular traffic, trucks passing by and occassional siren. It made it very difficult to grab a good nights sleep. Strongly recommend getting a room facing away from the street.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomeGR, Responsabile relazioni con la clientela at Artemide Hotel, responded to this review, February 20, 2013
Dear Sirs,

It is always very important to us to know about our Guests’ opinions on our property. We are glad to learn that you have appreciated our location and our Staff’s efficiency and friendliness.

However we understood that your main issue was the location of your room. Artemide offers many different type of rooms, catering for our Guests many needs and reasons of travel. All room types are found on each floor and may face either the main street or the inner courtyard. Being Artemide located in downtown Rome and on one of the main shopping streets, in order to avoid hearing external noises we have placed double glazed windows in all rooms. All windows may be opened and shutters as well may be closed easily by Guests. We are sorry to hear only now about your noise problem. Our main goal is to make all our Guests feel at home, therefore it would have been our priority to change you room if asked for a quieter accommodation.

We understand that not all Guests have the same necessities when it comes to bed type or room location. This is why we always strongly suggest placing some further notes when booking which it will be our care to take into consideration when assigning rooms. For example in case a Guest mentions that he would prefer a quieter room we would try to assign a room facing our inner courtyard. This of course depends on the availability on the day of arrival; however these notes help us assign rooms so that all Guests may be satisfied about their accommodation.

Once more we are sorry to hear only now about your distress and we do hope you would come to visit us again so that you may experience once more our Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 19, 2013

We stayed at the Artemide Hotel for 6 nights in February 2013. Very well located, just 2 blocks from the Republica Metro station and many good restaurants around. Free frigobar and wi-fi.

Walking distance to the Coliseum (around 15 minutes). Very helpful staff and an excellent breakfast.

Definitely will stay again!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2013

couldnt fault this hotel at all
perfect location - very close to everything, one long road to the colloseum very very close
perfect staff - always saying hello, asking how you are, if you want anything etc
perfect food - very tasty real italian food, would reccomend eating at the roof top
perfect room - nice size with a comfy bed
clean, always updated - cleaned on a daily basis with restocks
freebies - free mini bar and coming back to chocolates each night nice touches
amazing atmosphere - always happy
will be returning ASAP

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlow, Ireland
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2013

On arrival the staff were very friendly. We were shown our room and amenities on the 4th floor. There was a safe in the room which you can use free of charge. The mini bar was refreshed everyday as were the towels. The room was very quiet which was a big bonus as the street is noisy and busy. The bed was the most comfortable i have ever slept in, in a hotel. We will definitely return to Hotel Artemide! The location was fantastic, close to all the sights.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2013

Artemide
Bath tub wasn't draining. Made us move twice in four days totally ridiculous and unsympathetic and unapologetic about us having early morning tours and having to rush and scramble. The reason for moving us was the overselling of rooms.They did put a fruit basket in our room as an apology. The mini-bar is free and we found it very handy and a great touch - it had a couple of sodas, water, and even two beers. Electric kettle with teas and coffees also - with all the money you are going to spend in Italy this was a nice way to start your day even if you don't have the free breakfast package (we didn't). With the location, cleanliness of room, and overall experience we would definitely stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomeGR, Responsabile relazioni con la clientela at Artemide Hotel, responded to this review, February 19, 2013
Dear Guest,

Let us first of all thank you for taking the time in sharing your experience with other Guests. At Artemide we highly value your views and suggestions, however we would like to clarify the situation occurred regarding the room move.

By reviewing our system we searched your stay and checked your reservation. Originally your stay was booked via an internet provider and was for 3 nights in an Economy room and while already at the Hotel you requested to stay an extra night. Unfortunately Christmas period in Rome is extremely busy and your request could not be confirmed immediately having no rooms available at the time, therefore we placed you on a waiting list. At the same time we managed to upgrade you to a Standard room. Having been fully committed up until then and being a last minute reservation, it was very difficult for us to assign the same room for the added night as well. Therefore we had to organize for you a room move with the help of our Guest Services which took care of moving your suitcases for you.

Of course it goes without saying that generally if Guests book the same room category for the entire length of stay, the room assigned will be the same for the whole holiday. Sometimes we also try to upgrade our Guests since we strive to make them enjoy their stay as much as possible and we understand that a small touch such as this is appreciated. Unfortunately most days we are fully committed, therefore an upgrade it is not always available. Same goes for a booking extension when a Guest is already at the Hotel. We will do our best to assign the same room, but we might not be able to do so due to the last minute request.

We are sorry you had the impression that our staff did not care about your situation and was unsympathetic. It is always very important to us that our Guests feel that their business is appreciated and we have to admit that we are normally praised for our attentiveness and your comment comes a bit as a surprise to us.

As for the bathtub not draining, we would like to once more apologize for the issue. As you signaled this problem we immediately took care of it and the bathtub was draining normally for the rest of your stay. Furthermore, in order to apologize for this issue we sent you a fruit basket for you to enjoy; we understand now that this was not sufficient and that this occurrence must have caused you quite a distress.

We do hope you will be our Guests again soon so that you may fully experience Artemide and its Service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontypridd, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2013

An excellent experience - sheer value for money with central location, spacious well appointed rooms with free mini-bar, wi-fi, TV. Breakfasts were of the highest quality and variety, and the roof-top terrace restaurant & bar was fabulous. Staff were friendly & helpful. I would recommend this hotel to anyone. It is close to the train station and all major attractions.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Artemide Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Artemide Hotel

Address: Via Nazionale 22, 00184 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Castro Pretorio
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Rome
#2 Luxury Hotel in Rome
#4 Family Hotel in Rome
#6 Romantic Hotel in Rome
#13 Business Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Artemide Hotel 4*
Number of rooms: 91
Official Description (provided by the hotel):
Welcome to Hotel Artemide, your 4-star hotel in downtown Rome!Just a stone's throw away from the Trevi Fountain, the Colosseum or the Spanish Steps, Artemide is right in the heart of Via Nazionale, a lively and bright street, with plenty of shops to choose from. Within walking distance of Termini Train Station and with the metro station Repubblica at just 100 metres, the Artemide Hotel is the perfect starting point for discovering the Eternal City. Free mini-bar and wi-fi connection in every room, and a fully-equipped gym are just some of the perks we offer our guests. And make sure not to miss the recently renewed Ambrosia roof-top restaurant, with its magnificent views over the roofs of Rome. We're expecting you!Spa Grand Opening!After many months of preparation and construction, Hotel Artemide is proud to announce the Grand Opening of our new spa, Artemis! We hope that during your stay, you may be able to enjoy a relaxing visit to the spa. Our opening hours are from 11am till 8pm, everyday. Reservations required. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Cheap Tickets, Booking.com, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Artemide Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Artemide Rome

Owners: What's your side of the story?

If you own or manage Artemide Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.