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Duca D'Alba Hotel: Traveler Reviews


Via Leonina 14, 00184 Rome, Italy
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Reviews you can trust

87% Recommend
4.5 of 5 stars 219 reviews
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All (219)
[ Date ] [ Rating ]
Not What I Expected

Duca D'Alba Hotel

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2 of 5 stars
sabrina12   7 contributions
Connecticut
Apr 5, 2009 | Trip type: Family
1/1 found this review helpful

This was an awful experience the room was not clean. The bed and bathroom were dirty and continued to be for the remainder of my stay. I did not feel comfortable, want so ever in this hotel. The website is very deceiving because the hotel does not look like what is on their website. The location was good but not worth it. Do not recommend!!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 25-34
  • Member since June 29, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $301 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Bathroom was nice, large room, terrible entrance

Duca D'Alba Hotel

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3 of 5 stars
Austin_TexasRedhead   9 contributions
Austin, Texas
Mar 11, 2009 | Trip type: Couples
1/1 found this review helpful

We chose this hotel for our last night in Rome as a bit of a slurge on our budget thinking it would be nicer. Room was decent size, bathroom was nice, but entrance was horrible, due to construction on the streets, and cab had to drop us off about 1/2 a block away from entrance and we drug our suitcases across a battle zone. Staff was less than cooperative and had a horrific wait for check in. Best thing I can say is they actually served a nice breakfast buffett, first time we had eggs, bacon, and the works for 2 weeks. Was conveniently located by Colosseum, Palentine Hill, and metro station, but area seemed pretty tough, wouldn't want to be walking alone late at night.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 11, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from ducalba, proprietario
(Management representative)
Mar 20, 2009
Dear Madame and Sir,
we want to thank you for your comment that helps us to improve our service.
The construction on the street are a "Comune di Roma (municipal authorities)" work to fix some water pipes in the underground. They promised us that their works will be finished within a few days.
We are sorry for your waiting to check-in, we remind to all of our guests that our official check-in time is at 14,00 am, but if the room is ready and clean before that time, the check-in will be earlier. Our location area is the ancient "Rione Monti" area full of restaurants and well enlightened.
We hope to have you again as our guest in a future time, to offer you an improved service.
Kindest Regards,
Ruggero Giorgi - Hotel General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $301 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Excelent location

Duca D'Alba Hotel

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4 of 5 stars
MRazak   3 contributions
Maputo
Feb 3, 2009 | Trip type: Business, Solo travel

Based on the previous reviews/suggestion on this page
I booked the hotel through Venere.com webpage.
The location of the hotel is excellent, there are several restaurants and shops near to the hotel, as well as, the Covour metro station is just 20 mts ahead.
Good things from the hotel:
- Easy to access
- Free Wireless internet service
- Friendly staff
Need Improvement:
- The room was too small and noise
Suggestion: avoid the rooms near to the elevator as those are very noise.

  • Liked — Location
  • Disliked — the size of the room
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since January 27, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $301 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect family hotel!

Duca D'Alba Hotel

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5 of 5 stars
travelmutt96   1 contribution
alamopressrp@yahoo.com
Dec 22, 2008 | Trip type: Family

Thank you to the hotel staff! Mom & dad, grandmother & three teens stayed here over Thanksgiving.Excellent location, with fun bars, wonderful chocolate & candy shops, very Roman antique dealers, fancy & homestyle restaurants...you can not ask for more. except a metro nearby...oh! There's one two cobblestone blocks away! And the area is unequaled if your hope is to immerse yourself in old Rome. The Coliseum, St Peter's in Chains, the Forum...so much more. The hotel: super clean, excellent breakfast, cozy (ok small) rooms but comfy & clean and the staff is ever so helpful. The hotel has a lovely ambiance. It is a cheerful place. We will stay with the Hotel Duca d'Alba again.

  • Liked — location
  • Disliked — small rooms
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since September 12, 2008
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $301 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beware!!!

Duca D'Alba Hotel

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1 of 5 stars
makryuch   1 contribution
usa
Nov 22, 2008
0/2 found this review helpful

BEWARE!!!
The Duca d’Albe hotel makes money no matter what!
I made reservation with the Duca d’Albe hotel with arrival on 08/27/2008 and departure on 08/28/2008, only for one night stay.
On 08/26/2008 Tuesday afternoon I had a flight from Chicago to Philadelphia to make connection flight to Rome, Italy. My Chicago flight was delayed for 2,5 hours because there was a major outage in the computer flight network system. We arrived to Philadelphia approximately 45 min later after my plane to Rome took already off. The only available flight to Rome was next day 08/27/2008. I could not possible be in Rome on 8/27/2008 to stay at the Duca d’Albe hotel! While I was in Philadelphia, I contacted the Duca d’Albe hotel asking them to cancel my reservation, explaining them my unfortunate situation. But they refused to do it for me. Their argument was that there is a 48 hours cancellation policy. My case was truly exceptional. This delay was something that I could not be in control of.
They did not care that this was something that could not be canceled 48 hours prior to arrival. The Duca d’Albe hotel charged my credit card for $185.00 anyway.
Because of this delay I had to cancel my other reservations and all other companies were really responsive to my situation. They did me a favor of either refunding money or not charging my credit card.
Only the Duca d’Albe hotel took my money and kept it.
So, beware, it could happen to you too!!!

  • Date of stay August 2008
  • Member since March 12, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $301 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Duca D'Alba Hotel Also Known As

  • Duca d Alba Hotel
  • Hotel Duca d Alba
Address: Via Leonina 14, 00184 Rome, Italy