My girlfriend and I stayed at the Giolli for two nights. The first night we were given a room that stank of cigarette smoke, so much so, that our clothes/hair smelled like smokers the following morning. We complained to the receptionist and were given a new room, which was smaller, but a lot better furnished.
The reception staff were nice and helpful, however the waiter in the breakfast room refused to make me a fresh cup of coffee, telling me to use the jug of coffee on the drinks table. I tried it, and it had obviously been there for hours. He then proceeded to make two seperate Italian guests a fresh cup not five minutes later, right in front of me!
Overall, the hotel is well located but needs to up its game. I won't return here in a hurry.
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