Unfortunately I was very disappointed by the services in the Carlo Magno Hotel. The water mixer did not work in my room and in spite of my permanent reminding about it the hotel management did not fix this problem till my check-out. The temperature on the street was about +40C and you can imagine how it was without shower!
Besides, on last day after room cleaning they forgot to put a new soap and shampoo. The hotel looks very shabby and requires the renovation.
I left the complaint for the director of the hotel but he never answered to it.
I do not recommend this hotel for your stay in Rome.
Philip Tolmatchev
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