My husband, 13-year-old daughter, and I just returned from a 6-night stay at the Claridge. We used this hotel as part of a Globus tour, and we are very happy that we did!
The hotel had the room ready as soon as the Globus shuttle dropped us off (late morning). Our triple room consisted of a king sized bed for us and twin bed for our daughter. We didn't feel at all cramped - by European standards this was a big room! The beds were quite firm, but very comfortable. The room had a flat screen tv, internet access (for a fee), nice fridge with room for our own drinks, and a wonderful bathroom. The bathroom was done in beautiful marble and there was a great selection of toiletries. Our daughter loved the towel warmer!
We were very impressed with how clean the room and the entire hotel was. Maid service is excellent and you can just ask the front desk to schedule cleaning at the time convenient for you.
Speaking of the front desk, every employee was friendly and helpful. They all spoke English very well and were extremely accomodating. They have maps of the city and will help you figure out how to get where you want to go. Two trams stop right next to the hotel, and a bus is just a couple of blocks away, so it's very easy to get to every area of the city.
I must mention that this hotel is located in a quiet neighborhood about 20-30 minutes from the popular tourist sites. It's a very safe area, and perfect for people like us who don't want to be in the busy downtown areas 24/7.
You must try the Taverna Rossini restaurant, which is very close to the hotel. We ate there frequently and the food and service was top notch. It was also nice to have a supermarket across the street, as well as an ATM.
We enjoyed the breakfast. The trick to getting a good cup of espresso or cappucino is to ask the waiter, rather than getting it from the machine. They will bring it to you free of charge, and they will also bring you a glass of the red orange juice if you ask. Breakfast offered both hot and cold items, although we skipped the scrambled eggs in favor of the wonderful pastries and yogurts, cereal, and fruit.