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Condotti Hotel: Traveler Reviews


Via Mario de' Fiori 37, 00187 Rome, Italy
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Reviews you can trust

68% Recommend
4.0 of 5 stars 50 reviews
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[ Date ] [ Rating ]
Very Nice Hotel

Condotti Hotel

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4 of 5 stars
jingo14   1 contribution
Victoria
Aug 9, 2008 | Trip type: Couples

We stayed for one night in July.
Staff were very nice, and lobby was small but very neat.
Room was average size, which is quite typical of Rome.
Very comfortable, and location was outstanding.
Breakfast was adequate, and everything was fresh.
If you only have a short time and want to be near the Spanish steps this is perfect.
Lovely wine bar next door with a large range of places to eat to suit every budget.
Do not forget via Condotti, when July is sale time! Bargains to be had.
Overall we would come back without hesitation, as we loved the location.

  • Liked — Comfortable
  • Disliked — Nil
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since October 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worst Hotel Experience

Condotti Hotel

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1 of 5 stars
joanmarie47   1 contribution
palm coast fl
Apr 22, 2008 | Trip type: Family
3/5 found this review helpful

My daughter and I stayed at the hotel for two nights at the beginning of our trip, and booked it for two nights at the end. For both stays, we requested a room with a shower and two single beds. During the first booking we were given a very small room, but it was adequate and it had what we requested. At the end of our stay in Italy, we arrived at the Hotel Condotti and were given a converted attic room without a shower. We had to walk through dirty laundry on the stairs to get to our room. When we complained that the room was unacceptable, we were told it was too bad, they nothing else for us, and were charging us for the night. The staff was extremely rude and discourteous which was worse than the room itself. After much complaining were were offered another accomodation that was not acceptable to two women traveling alone. Therefore, we were forced to stay at least one night in the attic room, without the shower.

This is not a 3 star hotel, it' is more of a 1 star. It is not worth the location to have to endure rudeness when the hotel made an error. Stay somewhere else, even if it costs you a few more Euro.

  • Liked — nothing
  • Disliked — the rudeness of the staff
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since December 06, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Condotti, Rooms Division Manager
(Management representative)
Apr 29, 2008
Unfortunately, although we must always attempt to remain professional and courteous, we are all human beings and sometimes it may be that we let personal problems interfere with our work mood and perhaps even technical work problems interfere with the time and courtesy we should dedicate to guests. This may very well have been the case when you arrived for your second stay. As you can see from other reviews, this is not usually the case and I imagine that this was not the case however when you came to stay at the Hotel Condotti otherwise I am sure that you would not have returned for a second visit.

The reservation on both occasions was for a standard twin room. On both occasions you were accommodated in this room type. Hotel Condotti is located in the very historical centre of Rome. I am sure that you can imagine that old “palazzos” have a whole series of problems that perhaps a North American cannot comprehend. In Rome, almost all of the old buildings have a “mansard” or attic on the top floor. It is in fact a room with a low, sloped ceiling. We do have a room like this. Because of the type of the room, the ensuite bathroom has a bathtub with a hand held shower in the old Italian style, bidet, toilet and a hairdryer. The room looks over the local roof tops. It has two single beds, LCD TV with satellite reception and Pay per View movies, individually controlled heating and air conditioning, fully stocked minibar, safe and direct dial telephone. The room however is not reached by an elevator. Our elevator does not come all the way down to the ground floor nor does it go to the very top floor. We have a porter on duty for this purpose and in fact he did accompany the guests and their luggage to the room. I am certain that whomever books a Hotel in the historical centre of a city that is over 2700 years old has an idea that they will not find the space nor the newness of a North American building.

We have four small properties in the immediate vicinity and tthe Hotel Condotti acts as a central reception desk for all four. Different guests book in different properties with different rates and room types which we try our utmost to respect. When all of the properties are full it is never easy to move rooms – many families have more than one room which must stay together, many rooms are triple or quads and as such cannot be moved to double rooms etc. etc. etc. We are more that happy to change rooms in order to satisfy guests and we do fairly frequently but of course only when our room situation allows us to do so – often this can be done on the second day. You wereguests here during a weekend that we were fully booked so we had very little as an alternative to offer. What we did have as an alternative was a room at the AL 55 townhouse suite which was offered the next day and not accepted.

We do apologize for not meeting our usual standard of service and will do our utmost to improve in the future.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Loved the Condotti!

Condotti Hotel

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5 of 5 stars
c0vergirl   1 contribution
Budapest
Feb 12, 2008 | Trip type: Couples
1/2 found this review helpful

We stayed for 3 days in December in Hotel Condotti and loved it from the very first minute. Its excellent location, fantastic service and cosy rooms make it an ideal place for a weekend getaway. Think is a very good value for money, considering that it is a small, boutique style hotel (which we like) and a very good location. Francesca was always very helpful. Thank you for a fantastic weekend in Rome, will definitely return.

  • Liked — location and style
  • Disliked — Breakfast room was somewhat small
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Girlfriend getaway, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Lovely hotel, great location!!

Condotti Hotel

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5 of 5 stars
emm4   13 contributions
Stoke-on-Trent, United Kingdom
Jan 24, 2008 | Trip type: Family

Four of us went to Rome, me, my husband, and best friends on November 22nd 07 for 3 nights. We stayed at the Hotel Condotti. This is a lovely hotel, small but really cosy and in a great location close to the famous shops and spanish steps.

The rooms are lovely furnished with a good size bathroom, dressing table, tv and mini bar. The towels were changed everyday for us, which is always a bonus. The only bad point about our room was that we were at the front of the hotel on the first floor and it got a little noisy first thing in the morning, deliveries to the shops and near by restaurant, otherwise the hotel is great. The front desk staff are really pleasant and always there to help with a smile on their face. The breakfast is not up to much, small room downstairs. We found that it was better to go out and find a nice coffee shop etc for breakfast and watch Rome wake up!!

All in all I would certainly go back to Rome and Hotel Condotti, it was a very enjoyable weekend.

  • Liked — Friendly staff and great location.
  • Disliked — Small breakfast restaurant but wasnt really a problem.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Quality time with friends
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since September 13, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great hotel

Condotti Hotel

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4 of 5 stars
SLDSanFrancisco_CA   2 contributions
San Francisco, CA
Jan 16, 2008 | Trip type: Couples

This is a great hotel, and I second the opinions from the reviewer on 12/26. You can't beat the location, and the hotel staff are EXCELLENT. Breakfast is nothing spectacular, but it's included in the rate and sufficient. Yes, the rooms are small - but you're staying near the Spanish Steps for a very good rate.

I stayed at this hotel 7 years ago as well, and continue to be impressed with the service and value.

  • Liked — Service, location
  • Disliked — n/a
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay January 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since November 29, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203181?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Condotti Hotel Also Known As

  • Condotti Rome
  • Condotti Hotel Rome
  • Hotel Condotti
Address: Via Mario de' Fiori 37, 00187 Rome, Italy