Have just returned from almost a week in Rome, somewhere I've always wanted to visit. The city is amazing, everything I could have hoped for, the hotel however very much not. There were three of us away and we arrived early evening to a room with the wrong number and layout of beds, we notified the clerk on the desk and were told that there was nothing they could do until the next morning and we would just have to make do for a night, not great but ok it's late and we were exhausted. We moved into a different room the next day which seemed fine on the intial glance round but on a more detailed look discovered we had a lovely infestation of ants that were happily crawling around the skirting of the entire room, this meant we spent the week living out of suitcases so as to avoid transporting any of them back home! The desk was made aware of the problem on the same day and nothing was done, we reminded them the next day and still no resolution, we stayed from the Sunday until the Friday and nothing was done about the ants the entire time, the only comment made was that they sometimes get in from the outside even though the largest group seemed to be getting through an internal wall! The only positives I can come up with for this hotel is the breakfast room on the sixth floor, looks right over the park and on a clear day you can see a good portion of the city, also the location at the top of the Vio Veneto is good so long as you don't mind a bit of a walk to get to the major attractions. This is definitley not a hotel worthy 4*, infact I would rate it closer to a 2*. Avoid the resaurant recommended by the hotel if possible, worth a ten-fifteen minute walk to the spanish steps for a far superior meal for the same cost, similarly don't book your taxi back to the airport through them, it will cost you fifteen euros more than if you walk round the corner to the taxi stand. When I go back to Rome I will most definitely not be staying here.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
