This hotel meet all our expectations. We saw it the last time we were in Rome and my wife fell in love with it.

We had a corner room with lovely views. It had clearly been completely redecorated recently and was in mint condition. The only negative was a noisy air conditioning unit. As it was going to be a major job to fix it the hotel offerred to move us to another room but we elected to stay put and sleep with the window open. Not too much noise at this tiome of year. The room was large and spacous.

The breakfast was excellent in quality and quantity, Staff were attentive at all times. OK it is not your typical English or USA breakfast but certainly exceeds Europens standards.

The front staff were an absolute delight. They were polite and helpful at all times.

This hotel is an old but graciuos one and we would certainly be staying here again ast is in such a good location, away from the tourists.

We stayed here for 4 nights and I expected more from such an expensive hotel. The breakfast had runny scrambled eggs, no sliced meat, cereal, yogart, and something close to turkey bacon that was weird. The room was very warm and we had to sleep with the window and patio door open which explained why the housekeepers left us earplugs because the NOISE from outside was LOUD. Why does a former palace that charges 500e (as noted on the back door) not have air conditioning or even a fan to circulate air in the room?? The front staff was very helpful however and the bathroom was large and clean.

My wife and I went to Rome to see Scotland v Italy at rugby. We booked the hotel direct on the internet well in advance and got a 15% discount. We had a deluxe twin room which cost us 998 euros for five nights B&B. The buffet breakfast was excellent, there were always plenty of staff about to get you extra tea/coffee. This hotel is a top quality place situated on the Via Veneto, a famous and central area in Rome. Sheets and towels were changed daily the hotel was spotless and the marble staircase and floors were special.
All of the staff that we met were excellent. We did not have a drink in the Piano bar nor did we use the restaurant as we preferred to go out. When I return to visit Rome, which I will very soon, I will stay here again if the rates are similar.
Only 2 gripes rooms on the front of the hotel get a lot of traffic noise and the TV set up is not free, we never watched it anyway.
In summery a lovely central place to stay, good value and a lovely building with quality staff.

having stayed at this hotel we have mixed feelings
positives:
bathroom, spacious room, lovely grand entrance reception area and lounge, location close to trevi fountain and spanish steps
negatives:
room could do with updating, air conditioning didnt work well