After I booked the hotel I read the comments here and got a little scared, I saw a lot of comments stating very bad service from the staff, I usually don't write reviews but I had such a good experience I thought I must balance the reviews a little :)

I went with my sister for four nights, from 5.2 to 9.2, when we reached the entrance of the hotel we were greeted by the bellboy(I think he was the bellboy) and our bags were taken from us, after 5 minutes in the reception we received our key and a map of the city and were taken to our room, in the room the bellboy showed us our location on the map and places we should see in Rome (I never got this kind of service in another country).

The room was OK, nothing special, just what I expected, nice bathroom, the street wasn't noisy and if there was some noises closing the window fixed it immediately, we slept with the window open and had no problems.

the breakfast was good (scrambled eggs, bacon, small whiners and more).

I want to elaborate a little about the staff, after the first day we did saw that they were less welcoming, they gave you the feeling they don't really want to help BUT whenever we needed something they helped (explanation about the buses, wi-fi access, etc...) AND I got this feeling from a lot of service-givers (restaurants, kiosks, people in the street and even Information in the airport ) in Rome (maybe this is common in Rome....)
the point is that if you needed helped you got it.

and the last thing is... location, location, location :)
in 4 days we used the bus only from and to the airport, the rest of the time we walked, 1 minute to Fontana Di Trevi, 7 minutes to Pantheon, 30 minutes to the Vatican, well you get the point :)

The only good thing about this hotel is its location. All reception staff were extremely rude and arrogant. We were presented with a room that was not ready and the replacement room we were eventually given had remnants of the previous guest in the bathroom....will not go into detail! Daily room cleaning was poor. I did not appreciate having my toiletry bag left in the bidet. The travel brochure we based our choice on had lovely rooms pictured but unfortunately we were given one of the unrenovated rooms. Trying to discuss this with staff at reception was impossible as we were arrogantly dismissed. This was the worst hotel we stayed at during our European holiday. I strongly suggest you find another hotel.

Was recommended this hotel by someone who had already stayed there.
Without doubt, the location is excellent, very quiet and safe and in a great location for sightseeing.
For the price paid, my main problems with this hotel were as follows:
* Reception staff were not particularly helpful, friendly or welcoming on arrival. Subsequent to this, when we asked for assistance in confirming some tour details we were initially flatly refused. The staff member even refused to look the number up for us, so we could call for ourselves. (Mind you, after this we left to go to an internet cafe to look up the number ourselves, which we found easily, once we got back the staff member had gone ahead and contacted the tour company anyway, but this was frustrating as we'd just spent money at an internet cafe to do it ourselves!).
* After a 5 week trip in Europe, this was the most uncomfortable bed.
* Our particular room, was in a location with a lot of people passing in the corridor etc. It was also located right nearby the housekeepers trolley and the housekeepers had a good 30 min chat right outside our door in the morning.
* Breakfast with pretty poor, staff were rude and the coffee was awful.

As we had to return to Rome a few days after our initial stay, we decided to choose another hotel as we were so unhappy with the Accademia.

Stayed there in October. Great hotel.
Very clean, nice and new furniture, very good breakfast. Of coures excellent location-you don't need any bus!!
Best hotel we stayed in Italy. If yoy are not used to Hilton standards (it's not fancy ), you will enjoy it a lot.
Our room was quite big, so I guess there are different types of rooms.
The staff is friendly and nice.