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Accademia Hotel: Traveler Reviews


Roma Pizza Accademia Di San Luca 74, 00187 Rome, Italy
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Reviews you can trust

85% Recommend
3.5 of 5 stars 177 reviews
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Accademia Hotel

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1 of 5 stars
danielaMelbourne   3 contributions
melbourne
Jan 30, 2009 | Trip type: Family

The only good thing about this hotel is its location. All reception staff were extremely rude and arrogant. We were presented with a room that was not ready and the replacement room we were eventually given had remnants of the previous guest in the bathroom....will not go into detail! Daily room cleaning was poor. I did not appreciate having my toiletry bag left in the bidet. The travel brochure we based our choice on had lovely rooms pictured but unfortunately we were given one of the unrenovated rooms. Trying to discuss this with staff at reception was impossible as we were arrogantly dismissed. This was the worst hotel we stayed at during our European holiday. I strongly suggest you find another hotel.

  • Liked — Location
  • Disliked — Reception staff
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since August 03, 2005
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not impressed

Accademia Hotel

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1 of 5 stars
poppy033   3 contributions
Sydney, Australia
Jan 25, 2009 | Trip type: Couples

Was recommended this hotel by someone who had already stayed there.
Without doubt, the location is excellent, very quiet and safe and in a great location for sightseeing.
For the price paid, my main problems with this hotel were as follows:
* Reception staff were not particularly helpful, friendly or welcoming on arrival. Subsequent to this, when we asked for assistance in confirming some tour details we were initially flatly refused. The staff member even refused to look the number up for us, so we could call for ourselves. (Mind you, after this we left to go to an internet cafe to look up the number ourselves, which we found easily, once we got back the staff member had gone ahead and contacted the tour company anyway, but this was frustrating as we'd just spent money at an internet cafe to do it ourselves!).
* After a 5 week trip in Europe, this was the most uncomfortable bed.
* Our particular room, was in a location with a lot of people passing in the corridor etc. It was also located right nearby the housekeepers trolley and the housekeepers had a good 30 min chat right outside our door in the morning.
* Breakfast with pretty poor, staff were rude and the coffee was awful.

As we had to return to Rome a few days after our initial stay, we decided to choose another hotel as we were so unhappy with the Accademia.

  • Liked — Location
  • Disliked — Staff
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 27, 2008
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Hotel if you don't expect tpp much

Accademia Hotel

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4 of 5 stars
maya_ww   1 contribution
Haifa
Nov 14, 2008 | Trip type: Family

Stayed there in October. Great hotel.
Very clean, nice and new furniture, very good breakfast. Of coures excellent location-you don't need any bus!!
Best hotel we stayed in Italy. If yoy are not used to Hilton standards (it's not fancy ), you will enjoy it a lot.
Our room was quite big, so I guess there are different types of rooms.
The staff is friendly and nice.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since November 14, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't Ask Management for Help

Accademia Hotel

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1 of 5 stars
Peef   2 contributions
UK
Oct 14, 2008 | Trip type: Friends getaway

Stayed at this hotel October 2007 and were aware it was undergoing major refurbishment. We were assigned to a refurbished 'executive room'. These rooms are small beyond belief, even for a European city. We could have lived with the size. as we have done many times over at other hotels, were it not for the incredible heat in the room.

We advised reception about the temperature in the room and they sent a technician to look at the air conditioning unit and he reported that it was not working and he could not get it to work. At the same time there are notices all over the hotel advising not to open windows for security reasons, presumably because there was scaffolding outside and this is obviously a security risk. So we virtually cooked in this little box. We had the most uncomfortable stay ever.

On our return we emailed the booking agent who contacted the hotel and eventually after several weeks we were advised that the hotel's air conditioning is switched off in September as it is not needed and that is why it was not working!?!?

I don't know if this is a true fact but if it is it's ludicrous and if so why didn't they tell us while we were staying there. If it isn't true then what an awful lie to make to customers.

We have since been offered a free night's stay at the hotel - big deal!

I would say think very hard about your hotel choice, it may be in a convenient position but I think they think because of this they can get away with poor customer service. I would much rather sleep in comfort. Vote with your feet.

  • Liked — Locations
  • Disliked — Rooms and Staff
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2007
  • Traveled with Friends
  • Age group 35-49
  • Member since October 11, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
great location

Accademia Hotel

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4 of 5 stars
sagit   9 contributions
athens
Sep 2, 2008

nice hotel,jus 1 minute on foot from fontana di trevi.great breakfast buffet,clean but small rooms.the stuff wasn't as friendly as they should be.i think now the price is little high for all that is offer

  • Liked — the location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2005
  • Visit was for Other
  • Traveled with Other
  • Age group 25-34
  • Member since July 25, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Theme / Amusement park, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203153?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Accademia Hotel Also Known As

  • Accademia Hotel Rome
  • Hotel Accademia Rome
Address: Roma Pizza Accademia Di San Luca 74, 00187 Rome, Italy