We were pleasantly surprised with the Hotel Bernini after reading most of the bad reviews. The hotel is absolutely beautiful and is in an excellant location close in walking distance to the Spanish Steps and Via Del Corso. Our room and bathroom were very spacious according to European standards and were very clean. Our decor was an older Italian neoclassic style while our travel partners room was newly remodeled and contemporary. On the rooftop is a lounge and restaurant with a gorgeous view of the entire City of Rome. Staff was extremely helpful. This was our 8th trip to Rome and will definitely stay here again on our next visit.

The Bernini Bristol is a historic hotel in Rome, in a perfect location.
Unfortunately it has been left to the winds. The staff had all the signs of being neither trained nor managed.
The reception staff/ front desk was approximate. When we arrived they helped me out of the car ,when we left I carried my own bags out in the car. Parking was charged at almost EUR 50 a day.
I needed a telephonenumber in Oslo. In an empty reception nobody could help me. Buy 1 hour on the internet, and the only computer is busy, so you have a problem Madam.
In the dining room the waiters were bored and rude. I had to ask the waiter not to put his fingers where I put my mouth when bringing me the cappucino! In a 5 star Lux hotel!!!
The pillows in the bed killed our necks, a rude russian maid told me it was the only kind provided. Poor bathroom, very little light and poor toiletries. If we were unfortunate and were unable to open the hotel safe with our property inside, an EUR 105 fine would be charged! The room was clean, but badly in need of refurbishment. Gowns and slippers were provided.

I booked Hotel Bernini months in advance, for 2 nights in August of 2008. It had been recommended to me by a friend who lives in Rome. I did get a little nervous about my decision to stay here after reading all the trip advisor reviews, as so many reviews seemed to be so negative. Still, I trusted Roberto (my Italian friend) who had said the hotel was good, the location was great, etc.

Thank heavens I believed my friend, because we had a wonderful experience, a great two nights in Bernini. The location is indeed central to just about everything in Roma (with the Metro just steps from the front door). The staff were welcoming and accomodating, and helped us arrange (hard to find) 6 person van cabs for excursions. Our room was spacious enough for Roma, and immaculate. I never ran into mold or mildew...everything was fresh and clean (rooms, hallways, lobby etc). The view from the rooftop terrace is wonderful! We did not eat at the hotel, breakfast or anything else, so I can't comment on that. We did grab paninis from a great little cafe just kitty-corner to the hotel, very inexpensive (including aqua) every day!

I'm very glad we chose to stay at this hotel for our nights in Roma, the hotel met all our needs.

My wife and I stayed at the hotel for 3 days in July 2007.
The Hotel is extremely well located but the services, rooms and food are disastreous.
This is maximum a 3 stars hotel!! not at all a 5 stars....
the breakfest is discusting..and the staff is impolite... would not recomend this hotel at all!!!