We traveled with a group for two weeks in Italy. The Borromini in Rome was our last stop. Tthe rooms were "tacky"...the bedspreads were the kind you want to take off right away..and the rooms dark. But we were not in Italy for the rooms, so this didn't bother us.

The attitude of the staff however, really was upsetting. They were totally indifferent...they don't greet you...they waited until YOU look for them...or say in a loud voice..."hello?"....they had zero interest in pleasing the customer...while we were there a scam was perpetrated on us...

We arranged a transfer company to take us to the airport at 7:00 a.m. We waited in the lobby directly next to the front desk. When they arrived two men showed up in sport coats and very loudly announced that our taxi was there...a third man dressed in black, came in following the first two, he grabbed our two carry ons and went out the door (we thought he was putting them into the cab)

The other two men grabbed the bigger suitcases and we followed them out...I was shocked when I looked into the cab and our carry ons were not there nor was the man dressed in black (my heart medicine, our brand-new digital camera, video camera, cell phone...my jewelry etc everything you keep close when you travel were all in those bags). I was panicked and ran back into the hotel to tell the staff. The staff were nonchalant looking...they said nothing even though they personally witnessed the whole thing. I felt totally alone and had no help .....I feel that while I am a guest in a hotel...it is their responsibility to look out for us....especially when we are being victimized on their premises...and right in front of them....but don't ask them anything....they could care less ...you are just one more tour person (we were with Trafalgar)...they have them coming and going all the time. It really upset us and I think people should be aware of how they run their hotel.

The transfer guys could care less....they just got in the cab...didn't speak to us (only talked in Italian)..and when we got to the airport...he bumped the price that we were quoted from 40 to 50 euroes....and in a very intimidating way demanded the 50 euroes...and then had to gall to say (in perfect English)..have a nice day.

This was our dream vacation. We planned and saved for this trip. Unfortunately, this hotel and incident on the last day put a cloud over the enitre vacation.

i usually travel numerous times a year with friends and my responsabilty is to choose the hotels;but i made a big mistake but choosing this one .let me start by telling you that italians are not friendly at all,hotel staff was rude,never seen them smiling.
the hotel is so out the way,it takes a while to get to city center and to the main attractions in rome.i booked this hotel through priceline but don't make the same mistake,you better off booking a hotel in city center close to the attactions.
stay in rome for two days is more than enough time.there is a lot to see in other parts of italy,don't waste too much time in rome.
italians they were not friendly with tourists and they have terrible attitude.
the room at the hotel was small,it smell like cigarrette and mold ,very simple and is like a cheap motel room,definetely this hotel is no...way...a four star hotel as priceline describedit,seems more like a two stars. also there are not too many restaurants choices nearby.definitely i would not recommend this hotel to anyone.

Got the hotel through Priceline as a 4 star, and no way this should be labeled as such!

Old and worn out interior, uncomfortable beds, rude (well they are Italian) personnel and out-of-the-city location.

Not recommended. Not going back.

If you're reading this Trip Advisor Review for the Hotel Borromini, it must be because you found a room at a good price,...but charm, decor or location were not criteria for you when picking a hotel room!

Despite the hotel website photos, the Hotel Borromini is a hotel of no great distinction. As many hotel owners do, the owners of the Borromini spent a few more dollars decorating the lobby and the dining area than they did in the rooms...and they employed the benefit of hiring a good photographer with VERY wide angle lens to try to make the hotel more illustrious than it is.

The hotel rooms...are simply rooms. No one spent five minutes thinking about decor or design. There's a bed, a nightstand, a desk, some lamps, and other than this, not a distinctive bit of design or whimsy that can elevate a hotel room. After two days, we couldn't wait to leave. Actually, after five minutes we couldn't wait to leave...but we just happened to have booked the room for two days!

And it's not as if the hotel is a charming mediocre hotel in a bristling exciting area! (i.e like booking a medicore hotel right in the heart of St. Germain in Paris). No. When you walk out of the hotel, you are in a residential neighborhood. No charming cafes on the corner, no wonderful little antique stores... Nope. Nothing. Just a dull residential neighborhood with tall trees that darken the mood. You can walk about five blocks to the next closest cafe street...but even then, your choices are limited.

And the breakfast "buffet..." Haha. I think the prisoners at Guantanamo Bay get offered a more diverse and interesting breakfast. Edible? Certainly? Enjoyable? Haha.

Stay here if you get a great price...otherwise....ignore the website photos that portray a hotel with more charm than it really offers....and...keep looking.