We have just returned from this hotel, stayed in the Borromini for 3 nights and would have liked to have stayed for more. Everyone was very nice and welcoming, especially the reception and breakfast staff. Nothing was a problem to them and their English was very good. The rooms were very clean and had everything you could ask for. Apparently, the hotel has recently been taken over by Boscolo hotels, who operate a number of luxury hotels in Italy and farther afield. It is situated in a quiet residential area, away from the hustle and bustle of the city, but close to trams and bus routes.

We stayed in this Hotel for several nights, the room was very, very spacious, the bathroom was a huge a marble one with a large shower, double sinks, bidet and toilet, spotlessly clean every day.

I can't say the personnel were especially friendly but never rude. We met some fellow travelers and spent several pleasant hours in the bar in the hotel.

Breakfast was absolutely the best, great cappuccino, bacon, eggs, fruits, pastry and delicious Prosciutto, toast & jelly butter milk, juice, couldn't be better.

Yes it's a little out of the way, thats what cabs are for. Local (walking distance) restaurants were fine, many to choose from.

I came to this site to make reservations for May of this year.

Now I don't know what to think?

We got this hotel through Priceline and were promised that it would be 4-star. It was by far our worst hotel throughout Europe. The hotel was out of the way, the rooms were dirty, the restaurant food was terrible, and many of the staff was rude. And, don't think that the really, really bad breakfast comes with the room. It will cost you way more than it could ever be worth.

We were disappointed with the way we were treated the condition of the hotel and the staff. The Shower was not clean... Mold on the walls. Upon checking in, we realized that the Refrigerator did not work . The management replaced it but they removed our items (sodas and waters) that were obviously not part of their "Mini Bar".
Before booking this hotel, we looked into numerous hotels .... most offer a complimentary "lite"breakfast with the stay.. bread, cereal, coffee, tea etc. We were "surprised" with a bill on checkout for $68 (48 Euros) for our morning breakfast. (2 days-2 people). There was no menu, sign or notice that mentioned that we were to pay $12 Euros per person for a hard roll and coffee per person per day.. We felt ripped off
They advertise that they offer assistance securing transportation to the local airport. However the desk was not helpful. . We had to ask several times if they could assist us in getting a cab back to the airport.. Finally we supplied them with a local number, they seemed to be "put off" by helping us...