What can I say? This property is great. At the top of the Spanish Steps there is always something going on and the location is fabulous. Being an Ambassador member I made arrangements to have a car pick me up at the airport - only about 15 Euros more than a cab and worth evey penny being only in Rome for 3 days. Upon check in were upgraded to a courtyard view room with a balcony and large bed - the room had plenty of space, a bit of a rarity in Rome. We also received free breakfast and folks, this is the best breakfast buffet anywhere, spectacular food. The fresh mozzarella and ricotta cheeses were the best I have ever tasted. The AC worked spectacularly as it was very hot.
The concierge - Christian - could not have been nicer and informative.
By the way - leaving the hotel make a left and walk a bit to find the gelateria "Blue Ice" - fabulous. You are close to most tourist attractions here - nothing was more than a 15 minute cab ride and the Metro is also close by.
This was my fourth Intercontinental stay in a capital city this year - this was the best property.
My only complaint is that MOST of the front desk were a bit stand-offish and not personable and they want to charge you to print boarding passes. Just ask the concierge - one of them even gave the perverbial Italian salute to the front desk when I told him they wanted to charge me.