My wife and I stayed here over Christmas 2012 and enjoyed an excellent visit. At check in we were upgraded to a suite which I can only describe as huge and then some!! room size seemed to be a big concern of previous reviewers so I was happy to not have that compliant. We took the hotel up on their offer to attend a traditional Christmas eve meal and were glad we did. It was a seven course extraganza of terrific food incluidn wine and champane. The service was excellent.
we also had a few dinners in the hotel restaurant and were very suprised to encounter live music by a very talented songstess.
The conceriege arranged for a private day tour for us of Roem and I would recommend this to anyone. We saw all the main tourist traps ourseleves by walking but our guide took us to some fasinating out of the way locations.
My only complaint is that in 2012/2013 the charge 20 Euros per day for intermittent WiFi coverage. This is a shame as it took some of the lustre of an otherwise superb stay