Can't say anything good about this hotel. Not a 5 star property not even a 4 star. It does shame to the Intercontinental brand. I did not expect a room that was not much bigger than a closet, with a terrace that look out at a brick wall. The bath tub was so narrow (to fit into a sub sized bathroom) you could not move your feet more than a few inches apart. Despite a request to the front desk the bathroom faucet leaked during our entire 3 night stay and stains on the floor tiles around the toilet were never cleaned. Strange noises from the floor above were never addressed (like cart being pushed across the floor) and even the doorman was rude (when we cancelled a taxi he had called, at the last minute.) Not helping were the prices for food and drinks (17 euros for an average desert) or the failure to make up our room, an hour after the request, while we waited in the lobby. If location is a factor, remember that this hotel is at the top of the Spanish Steeps, meaning you transverse 138 steeps going and coming, each time you walk toward the city center and the designer shops/ return to the hotel. A nearby public elevator is filthy and smells of urine, also it only operates until 9:00 P.M. & and is reached by a dark, isolated street (the hotel staff did not even tell us about the elevator).