MOLTO LAME is the word that comes to mind when I think of this overpriced, dingy, dark, miserable place. This is a lame hotel for old farts, with dimly lit rooms, ugly dated fixtures that give you the creeps, (not to be confused with antiques), moldy showers, thieving maids, absolutely disgusting, overpriced food and a staff that looks like the walking dead. The front desk staff is snobby and tired and knows NOTHING of customer service, or even treating you with any dignity. They did little but stare back at us blankly and tell us, "We do not know" when we asked politely what a good place for dinner would, and they never gave us accurate directions and seemed to delight in our exhaustion when we would return hours later, still not able to find the landmark they had not been able to help us find, which any town fool could have lead us to in seconds. They were amused by our problems, which I would say is the first sign of mistreated employees. The waiters at the restaurant are old and bemused by the fact that two young women would even want to eat at this crap hole, and are obviously mistreated by the management and pass it on snydely to the guests, just like the front desk taught them. As if guests are not already insulted enough by the pot of tea that costs-12 Euros, which is the same pot of tea that we are given for free in the morning, with leftover cookies from the bar that are stale and few. The food at the restaurant was truly terrible, almost so disgusting it was inedible, and so expensive we could have paid a private Mercedes to take us to the best restaurant, (if we could have found it...) ordered two bottles of nice wine, ordered five courses and bought a cheap knock off purse off the street for less than the price of the vile dinner we had. We decided the steak on the plane coming over was better, but tasted strangely similar. And to top it off, they stole my jewelry case out of the room and even when I offered a cash reward and no questions asked, they still took no responsibility and refused to give it back. You can not trust these people at this hotel!!! Also, nothing is free. Not internet, they will not call to confirm a flight for you, no WAY! They will not call a restaurant to make a reservation, they will not find a tour guide to take you to the places they refuse to tell you how to get to...NOOOOooooo, that would be too much to ask this lame place. Also, the bellman was instructed to order us a taxi, NOT a private car, for our departure to the airport at 4:30 a.m, and we are quoted 40-Euros, but when we were dropped off, the driver said it was 60 Euros, because he was a "private car", hired by the hotel, not a taxi. He told us the bell man was lying when he said he ordered us a taxi and quoted us 40 Euros. Who knows, they are all in bed together...either way, the whole thing is a rip off and just sucked. Not to mention, we paid over $400 per night just to be abused by these jerks and ripped off over and over and over again. Don't stay here, "they don't deserve customers!"
