During a recent trip to Rome, we had booked a hotel, which turned out to be infested with mosquitos due to a hot and humid Roman summer. Because I am allergic, we needed to change hotels. On a previous trip in 2003 we had stayed at the Lord Byron and so we contacted them and changed hotels. When they heard I had an allergic reaction to mosquitos, they treated my room with a citronella light smelling spray and then bought a plug in device designed to keep mosquitos at bay. It worked, no bites and a great trip. Such caring and kindness is an example of all the staff. Thank you Massimo and Andrea for all your help during our stay. Some reviews may say the hotel is a bit out of the way, but when you find the shortcut to the Piazza dei Popolo, it really is not far. Hotel restaurant is excellent as well.