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“I would stay again” 4 of 5 stars
Review of Regina Hotel Baglioni

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Regina Hotel Baglioni
5.0 of 5 Hotel   |   Via V. Veneto 72 | Lazio, 00187 Rome, Italy   |  
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Ranked #113 of 1,263 Hotels in Rome
huntersville, NC
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“I would stay again”
4 of 5 stars Reviewed June 27, 2013

A lovely hotel overall. The rooms were incredibly spacious, clean, well-lit, and nicely decorated. The staff was for the most part very attentive and friendly. Check-in did take quite a while. Not sure why, possibly short-staffed at the time we arrived, and both people in front of seemed to taking longer than normal. The lobby was very pretty. The bar was expensive, but the staff was friendly and we received a very nice tray of free appetizers.

The bed was very comfortable and we had no issue with our room being too hot if we did not leave the key like another reviewer said. And it was HOT when we were there.

The buffet breakfast was pretty substantial with hot and cold items, and they even had a small area that was labeled gluten-free.

The elevators are small and one of them was broken for about 1/2 of our 2 day stay. The other one broke.... with myself, my husband, my son and another guest and her baby. We were stuck between 2 floors for about 40 minutes, until finally we convinced the lady from Malta that she could fit through the opening at the top of the elevator which was the bottom of floor 3. We all managed to get out safely. Now in America, you would assume someone would take a report. In Italy, apparently not. We all just left and went back to our rooms. In our litigious-happy country, we are bombarded with ads and other media that if something goes wrong, it’s someone’s fault, and we should be compensated. Sometimes things just go wrong…anything electrical eventually fails, and hopefully when it does you don’t go crashing down 3 floors or get cut in half as you crawl out of the elevator and it falls.

On checkout the next morning, I did mention that we were one of the families stuck, and we received a nice apology from the manager and one free night stay. OK, I'll take it. Another great story to share – how many people can say they were stuck in an elevator?

We had three rooms between our group and they got two correct. One of the rooms needed seperate beds and they were initially put in a very small room with only one bed. It was straightened out, but only after several hours of waiting for another room to open up. We all got double deluxe rooms and there was a difference in sizes of all of them. I think maybe the final room was not what we paid for, but it was late and we just took it.

I was able to use my signature Visa and got a discount of about 25% off the best rate I could find elsewhere. We also received $25 bar credit per room, free in-room wifi, and free breakfast. You have to book it using it. I booked through Kiwi collections to get this rate.

I think some of the shortfalls in my eyes were because I am comparing them to other "5-star hotels" in the US. To me, part of the adventure of traveling is realizing that things can go wrong, and your reaction and the response of where you are staying, the waiters, whatever, is what you should judge, not the fact that it went wrong.

I would not hesitate to stay here again.

Room Tip: Because of the small elevators and their tendecy to break, I would recommend a room on a lower floor...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucaVirgilio, General Manager at Regina Hotel Baglioni, responded to this review, July 1, 2013
Dear Guest thanks for your nice posting and sense of adventure! Indeed so sorry for the inconvenience with the lift and have to say you were commendable and thanks for your understanding. We truly hope we will have the pleasure of having you back soon and send you our kith kindest regards and wishing you a great summer, Luca Virgilio
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453 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Brisbane, Australia
1 review
5 of 5 stars Reviewed June 23, 2013

From the minute you enter the Via Veneto and head up the hill, you know the position of this hotel is second to none. When you arrive at the hotel, you are greeted warmly by the doorman and escorted into one of the most charming foyers I've ever seen. The restaurant is stunning and the decor so suiting the 16th century architecture. The rooms are large and also stunning, with ornate wall paper and furnishings. We welcomed the comfortable beds and a large double sink bathroom.

The Via Veneto is so pretty and lined with boutiques and restaurants. In fact, we would sit outside in one of the glass enclosed restaurants and people watch for hours.

The Regina Baglioni is a Virtuoso hotel participant, and as a Virtuoso guest, I got an automatic upgrade, late check out, breakfast included and free Wi-Fi. So if you want to stay here, book through a Virtuoso affiliated travel agent.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucaVirgilio, General Manager at Regina Hotel Baglioni, responded to this review, July 1, 2013
Dear Guest thanks ever so much for your lovely posting and nice words. So happy you enjoyed your time with us and very much look forward to welcoming many more Virtuoso Guests :-)
With kindest regards and wishing you a great summer, Luca Virgilio
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park city, utah
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 22, 2013

We stayed 2 seperate times during our trip to italy, at this lovely, well located hotel in Rome. Small hotel with attentive staff, not in the noisier spanish steps area but a quick 7 min walk, even better it is only a few blocks from the borghese - gardens, park and villa/gallerie. Our teenagers rented segways and zipped around the park. The hotel downside - our two rooms had trouble maintaining air conditioning and If you go out for the day and still wish to have your air conditioning remain on you must leave a room key in the slot that turns the lights and a/c on.

Room Tip: Rooms 607 & 608 keep an eye on a/c during hotter days - set to 18 and high fan - there are two t...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucaVirgilio, General Manager at Regina Hotel Baglioni, responded to this review, June 24, 2013
Dear Guest, thnk you for your posting and glad you and your Family enjoyed Both visits with us and sorry for the a/c issues which have now been resolved and temperature will stay on at the set temperature left by Guest regardless if room key is in the slot or not. Apparently it was a fauly setting on your floor... Apologies and we do hope to seeing you back on your next visit to Rome,
Luca Virgilio
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Tucson, Arizona
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 22, 2013

We spent two nights in room 510 on a tour. The hotel was very nice, but not the best I've ever stayed at.

The rooms are beautiful and ornate; however, they are quite small and we had a poor view. The bathroom was gorgeous, but unfortunately had a combined shower and bath. I felt like the room could have been cleaner, but it was not dirty.

The concierge was very accommodating and the staff was helpful.

I thought the hotel was in a very good location on via veneto. This is a nice hotel to stay at when in Rome, but probably not the absolute best.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucaVirgilio, General Manager at Regina Hotel Baglioni, responded to this review, June 24, 2013
Dear Guest, grazie for your posting and glad you enjoyed your pre cruise stay with us... Enjoy a fantastic summer and hope we will have the pleasure of seeing you again upon your return to the eternal city.
Luca Virgilio
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Hornsby, Australia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 18, 2013

Regina Baglioni is a known hotel in a good location, but there are minor things that make me want to try another hotel next time I am in Rome. We got bitten by mosquitos during the night. Not happy. Food is a bit over priced, but staff were friendly and helpful.
Bed was comfy and bathroom was huge.
Wonderful location with walking distance to the Trevi Fountain & Spanish Steps.
Spas services cannot be charged to your room - be prepared to take cash down

Room Tip: Watch out for mozzies!
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucaVirgilio, General Manager at Regina Hotel Baglioni, responded to this review, June 21, 2013
Thank you for your posting and sorry for the mosquitos in your room... of course we have products available to fix the problem and woul dhave been very happy to assist with... Glad that otherwise you found all the rest to your liking. With kindest regards,
Luca Virgilio
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S.F., Calif
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 16, 2013

As I write this review from my lovely room #504 preparing to sail on an Eastern Med cruise, I cannot emphasize enough how wonderful my experience here has been. Having stayed previously at the Majestic , I must give the Regina the highest marks. Even though we arrived (24 in our party) at a very busy time with check outs that had been attending a very high profile event; the reception handled our check in effortlessly with the utmost best customer service. The location is great, just a short walk to the Spanish Steps and Villa Borghese, with lots of eating options within a few blocks. The hotel is very well maintained, my room was spacious and elegantly appointed with high end bathroom amenities. Overall, the hotel is one class act. Everything was flawless from the Bell staff to room service to the Concierge. Last but not least, Davide and Mario in Reception went above and beyond the call of duty. In a word, my experience was absolutely, positively, "Heavenly".

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucaVirgilio, General Manager at Regina Hotel Baglioni, responded to this review, June 24, 2013
Dear Guest, grazie mille for your lovely posting and delighted to read your comments expecially those rewarding our Staff for their excellent service. This is what keeps us motivated and makes sure that evry day we try to be better than the day before.
We look forward to welcoming you back soon,
Luca Virgilio
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tennessee
Top Contributor
108 reviews 108 reviews
66 hotel reviews
Reviews in 59 cities Reviews in 59 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed June 7, 2013

Stayed here for 2 nights as part of a Tauck tour of Italy. The location was fairly good but Rome is so spread out, you can just plan on lots of walking or taxi rides to get around. Hotel was very beautiful, rooms are clean and beds very comfortable. Have a great bar/lounge area to have cocktails and visit. It is fairly large. Had dinner one night and it was nothing unusual so can't say I would eat in the hotel as there are plenty of places in Rome to eat. Breakfast was nice, fairly good selection. The rooms have big bathrooms compared to many hotels in Europe and our sons were in a corner room which made their room very big.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucaVirgilio, General Manager at Regina Hotel Baglioni, responded to this review, June 10, 2013
Dear Guest, thank you very much for your nice posting and very glad you enjoyed your 2 days with us. Hopefully we will have the pleasure of seeing you again on your next visit to the Eternal City. With kindest regards, Luca Virgilio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Regina Hotel Baglioni

Address: Via V. Veneto 72 | Lazio, 00187 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Rome
#21 Family Hotel in Rome
#47 Luxury Hotel in Rome
#120 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Regina Hotel Baglioni 5*
Number of rooms: 127
Official Description (provided by the hotel):
Set at the highest point of Rome in a Liberty style building on Via Veneto, shrine to "La Dolce Vita", the hotel's classic style alternates with the Art Déco touches of the rooms and the contemporary design of the glamorous Brunello Lounge & Restaurant. Above it all, a glass-walled rooftop floor blends a sophisticated venue with stunning vistas towards the Vatican, the Colisseum and the other historic monuments of Rome. ... more   less 
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Also Known As:
Regina Baglioni Hotel
Regina Baglioni Rome
Baglioni Regina Rome

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