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Hotel Regina Baglioni: Traveler Reviews


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84% Recommend
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Honeymoon in Rome

Hotel Regina Baglioni

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4 of 5 stars
pk78   22 contributions
Greece
May 14, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at the Regina Baglioni hotel for our 6 day honeymoon in Rome. Overall, we have been quite satisfied with the room and the hotel in general. The staff was very friendly and almost always smiling.

We had booked a grand deluxe room through a website (booking.com) and asked for a room with a view to the streets (and not the inner courtyard) and a double bed. The hotel mailed us, back assuring us that both requests would be met and that upon arrival a bottle of spumante (sort of champagne) would be waiting in our room.

Indeed, our room was facing the street to the side of the hotel and equipped with a double bed. No spumante was in the room however, so I asked the person at the reception who said that the maids would probably place it at their 6pm visit to clean the room. Indeed, when we got back later that night the bottle was there. Sadly, even though the bed looked like a double one, when we laid down that night I found out that it was formed of 2 single mattresses placed side-by-side.

Our room was no. 211, indeed a grand deluxe room identical to the one shown at the hotels' website (the red one). I am pretty sure that the room shown in that picture is the one we stayed at. My first impression of the room was partly negative: I expected it to be a bit bigger and certainly quite brighter, but I have to admit that I was comparing it to the suite we stayed at back in Greece after our wedding (for one night) which was fabulous, brightly lit and full of windows. Our room at Regina, like all rooms in Rome (I assume), had only one (relatively narrow, yet tall) window, therefore little light was entering the room. But do not expect something different since all buildings in the centre of Rome have small windows because of the old-style architecture.

The room was a bit dark, but quite aristocratic and classy; marble floor, marble bathroom with 2 sinks, good quality polished wood and leather chairs, Murano glass lights (and a big chandelier), minibar, safe, TV and a desk. Everything in the room was good quality and overall we felt as we were living in a quite luxurious environment. I would prefer it, however, that we were given the other type of deluxe room since judging from the photos at the website it looked quite brighter.

On the second day, I asked for a brighter room with one single mattress, but we were told that there was no other room vacant and that they found it weird since our room was recently renovated and most people prefer it. I guess it must have been one of the hotel's best rooms.

Since I was not too happy with our room, we went to see two other hotels in the area (not on Via Veneto but close to it). We asked to see a deluxe room in both hotels. The first one (Eden) was quite lighter and felt more "happy". For a moment I was ready to book it for the rest of our stay in Rome. The room at the other hotel (Splendide Royale) gave me a good first impression, but it seemed kind of "fake" and using medium quality materials (e.g. the wood looked quite cheap).

When we returned to our room, comparing it to the other two rooms we saw in the other hotels, I started to appreciate it more. It was a lot classier than the others and quite better quality. Even though the Eden was brighter and happier, our room was much more aristocratic; it looked more like a luxurious room in a palace, than a lux room in a hotel. The Eden was a lux room in a hotel (moquette floor).

So we decided to stay at the Regina Baglioni and I became more and more happy with it. We had a good time and had no problems with the room or the hotel (besides the mattress). It is worthy to mention that the room was cleaned up twice; once in the morning, and a second time around 6pm in the afternoon, where they also left close to our pillows a weather forecast for the next day and a small (bitter) chocolate for each one of us. Nice.

The hotel is very close to the Spanish steps, about 10 minutes or so and it is within walking distance to the whole historical center of Rome, if you like walking! At first we thought that we'd have to use the bus or metro, but Rome is a lovely city to walk and we often walked from the Hotel to Piazza Navona, or from Campo Di Fiori to the hotel at night. If you don't want to walk, the metro station is 2 minutes from the hotel, and the bus stop to go to the center is 3 minutes (on Via Tritone, route 62).

The location of the hotel was brilliant; Via Veneto must be the nicest street in the whole Rome! A classy area of Rome with restaurants and stores, tall green trees, little traffic and lovely "atmosphere". Hard Rock Cafe is on the next block to the hotel.

The hotel was not too big. Upon entering, do not expect a huge lobby or the wow-factor. It is aristocratic yet kind of small. A lobby can be found if you walk further inside, an oval room with no windows (I think). The restaurant-bar is named "Brunello" and can be accessed either from inside the hotel or from the street. It's nicely (in a modern way) decorated and the food is good, yet quite expensive. Our room didn't include breakfast and we opted not to pay for it since it's quite pricey for a buffet breakfast.

Overall our stay at the Regina Baglioni was quite good. Had it been for a real double bed and a brighter room, I would dare to rate it "excellent". Keep in mind though that my review is based on the Grand Deluxe room that we stayed at - I did not have the chance to see how the standard room was.

  • Liked — Cleanliness
  • Disliked — Lighting in the room
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 22, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Great pool scene, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $570 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Absolutely Fabulous!!!

Hotel Regina Baglioni

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5 of 5 stars
ItalyLover72   1 contribution
San Francisco
Dec 6, 2007 | Trip type: Couples
2/3 found this review helpful

We had a great stay at this great hotel. Room was large & beautiful, on a high floor with a view of the American Embassy and the staff could not have been more charming. We walked in on a whim and after my husband negotiated around 100 Euro off the rate (he speaks Italian and more importantly, is on the 'Italian Wavelength' ) we decided to stay for the whole five nights. Decor is pretty formal, but we like that. Very surprised to read some of the negative comments - perhaps the hotel management has also read them and made the appropriate changes. I would highly recommend this hotel. As with any hotel don't take the first room or the first rate offered, especially in the 'off' season.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay November 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 06, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Great pool scene, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $570 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not Worth The Money

Hotel Regina Baglioni

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2 of 5 stars
LoiLau   1 contribution
England
Oct 19, 2007 | Trip type: Couples
2/2 found this review helpful

We arrived at the Baglioni for the first part of our honeymoon and we had splashed out on this one. What a disappointment. The staff were incredibly rude, most probably used to dealing with business customers and guests who are rude to them. The first room we were offered smelt stale and was a bit dingy. It's ensuite had no extractor, so filled with steam within minutes of putting the shower on and the shower leaked.

Plucking up the courage to complain, I did so. At reception I said I was not happy with my room - to be met with a cold response. After stamping my feet, they reluctantly showed me another room - with twin beds! In the capital of love, it took ten minutes of arguing that I was on my honeymoon and would not be sleeping in separate beds before I finally got shown an acceptable room. This was too much hassle for only three nights.

For the remainder of the stay, we did not spend much time in the hotel, avoiding the frosty doormen and desk attendants. We did not eat there either - this too looked unwelcoming.

We were glad to see the back of the Baglioni. If we visit Rome again, we think we will try a 3*/4* which might offer a slightly friendlier service.

  • Liked — It's location
  • Disliked — Value for Money
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay July 2005
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 18, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $570 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
This is a great hotel

Hotel Regina Baglioni

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4 of 5 stars
tomj675   5 contributions
lexington ky
Aug 26, 2007 | Trip type: Family
1/1 found this review helpful

This is a very luxurious elegant hotel. However its almost too stuffy. You don't get a warm feeling from the staff and during breakfast which was excellent (except for the bacon) you almost feel you have to whisper.

Although they will do anything you ask (from freshly cooked eggs to crisping up the bacon) they are so formal that you are almost afraid to ask.

Our room was elegant although a bit small for 3 people, the bathroom was beautiful although you couldn't open the door all the way because of the bidet.

  • Liked — The location was wonderful - lots of restaurants and shopping nearby
  • Disliked — The overly formal feeling
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since August 26, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203140?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $570 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved the General Manager, Guiseppe Falconieri

Hotel Regina Baglioni

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2 of 5 stars
AZMaggie   3 contributions
Phoenix, AZ
Aug 25, 2007 | Trip type: Friends getaway
0/3 found this review helpful

I just returned from a fabulous trip to Italy...a week in Venice, a week in Siena for the Palio horserace ( a once-in-a-lifetime MUST) and ended with 2 days in Rome at this hotel, The Regina Baglioni. Within a day I had a list of infractions with the concierge, Lorenzo. He had an "attitude' and never smiled, was not thorough with directions or making suggestions, was rude and condescending...I could go on and on. I told him in a loud voice that he was ruining my stay at this hotel. This is a Virtuoso property and a 5 star property. I insisted on a meeting with the GM and I got it, against Lorenzo's wishes. I was prepared for a real confrontation. Instead, The GM, Signor Falconieri, was listening intently, did not interrupt me, was genuinely concerned and sorry for my incidences with the concierge. He could not have been more gracious and apologetic. He handled me so appropriately and considerately that I was amazed at how he turned my big bag of lemons into lemonade. He insisted that my party of three have dinner gratis that evening in the hotel (an excellent meal) and he spent the entire evening in the restaurant to be sure that all was perfection for us...and it was. This man is a gem and I hope the owners of this hotel appreciate him. I cannot imagine how anyone could have made the situation any better. Unfortunately, I did notice that there is an "attitude" in some of the hotels in Rome as I did get brochures from other five star properties. Maybe it should be explained that a smile and a genuine warm welcome does wonders in the hospitality industry. I had no such problems at the beautiful converted palazzo, The Grand Hotel Continental in Siena, another five star Virtuoso property. As a matter of fact, a young clone of John Cleese from "Fawlty Towers" was behind the desk...he couldn't do enough for us...Nabil. Very charming and effusive and all our wishes were thought of by him before we could think of them! The coup de gras was running into Daniel Craig at the elevator...Bond, James Bond. It doesn't get any better than that!!

  • Liked — Newly renovated art deco style, very clean and elegant.
  • Disliked — The bathtub is very deep and a bit difficult to step in to.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since February 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene, Pet owners, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $570 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Regina Baglioni Also Known As

  • Regina Baglioni Hotel
  • Regina Baglioni Rome
  • Regina Hotel Baglioni
  • Baglioni Regina Rome
Address: Via Vittorio Veneto 72, 00187 Rome, Italy