This was our first trip to Rome and we wanted to stay someplace nice. Marriott Grand Flora is very nice. We stayed using points and were upgraded to a Jr. Suite - very, very nice.
Hotel is in great upscale location. Plenty to do within walking distance. Good selection of restaurants in area. Metro station not too far.
The Jr. Suite was a good size bedroom and comfortable living/sitting room.
Roof restaurant for breakfast was closed, but looked like a great place to start the day. You can see the Vatican from the roof.
Doorman was very helpful with directions, taxis, etc.
Internet service provided free.

Our stay in Rome was greatly enhanced by the friendly and helpful staff of this hotel. We arrived at nine am on Friday morning and were able to check in early, which allowed us to freshen up and enjoy a full day in Rome. The concierge and staff all spoke English and helped us with directions to all of our meeting points in a prompt and friendly manner. They also made arrangements for our transportation to and from the hotel. The hotel is beautiful and clean. Our room, a junior suite, was comfortable and the bathroom well appointed with linens and supplies. The shower water pressure was outstanding! Internet connection was conveniently available in both our room and the main lobby. A wonderful place to stay for an American's first trip to Rome. My only complaint would be the loud noise of a truck that awoke us two days in a row at around 6am coming from the streeet adjacent to our room.

Even by European standards this hotel is not a 5 star. Yes, if you want a big room on the most expensive street in Rome, then book here. The rooms and bedding are outdated and old. The beds were uncomfortable, no covers, and the bathroom was small (not unexpected in EU).

If you want location and "comfort", then go to the InterContinetal at the top of the Spanish Steps. The rooms are smaller, but the bedding is cozy comfort and the bathrooms are much bigger (Rm 123 is great!), or ask for a room with a view of the inner courtyard.

The only saving grace at the Marriott is the breakfast buffet, that was included because of my status. And Sonya the front desk lady that works the evening shift.

My wife and I stayed here on points recently. We found the service was excellent at the hotel with eveyone from the door man to the concierge very proffesional and friendly. English seemed to be the dominant language at the hotel.

We were in one of the smaller rooms in the hotel and it was small though since we were not in it much this wasn't a problem. It certainly would not have been good if we had are kids or if we were needing to spend more time in the room. By contrast, the bathroom was a very good size. Both were classy, comfortable, and clean.

As nice as everything was, had I been paying for the trip I likely would have stayed somewhere else. While in a very nice part of town I could have found something a bit closer to more of the tourist sites since we like to walk everywhere and this Hotel was kinda on the edge of the tourist zone. Also, for the price I think several of the other hotels in the area seem to be even more elegant but I can't vouch for that for sure.

I did think the room service breakfast was a bit over the top expensive. We didn't eat at the restaurants (though we had planned to) but they seemed more reasonable based on the location and the menu's looks pretty good.