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“Not Satisfied” 2 of 5 stars
Review of Rome Marriott Grand Hotel Flora

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Rome Marriott Grand Hotel Flora
4.0 of 5 Hotel   |   Via Vittorio Veneto 191, 00187 Rome, Italy   |  
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Ranked #126 of 1,263 Hotels in Rome
Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Not Satisfied”
2 of 5 stars Reviewed April 22, 2013

You pay a serious premium to stay here and it wasnt up to par. The location and room were 5 star quality, but the lady at the reception desk was actually rude to us about a 3$ city tax we weren't aware of-- without sounding snobby if you are spending 80,000 points on your stay I am sure you can handle 3$-- I think maybe Francesca was her name.
Also breakfast was only okay. The staff there were very efficient and put together, but the food was boring and the omelets were just enormous slabs of egg and cheap veggies/hams in a big trough. I guess I just expected much much better from an expensive hotel.
Francesca really ticked me off... and sadly destroyed this hotels review.

Room Tip: We looked out onto the Roman wall... WOW what a view!
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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839 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
New York City, New York
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2013

I travel for business and used my Marriott points to stay at this hotel for 5 nights. The hotel is located on via Veneto one of the beautiful streets. As I am a Marriott platinum member we had free breakfast. The buffet breakfast was really good. We ate veg omelette, a lot of yogurt (our favorite part of the breakfast) and pineapple juice.
Also they gave us one internet passcode for all 5 nights so that we don't have to ask for it everyday. We can print up to 20 copies for free at the business center.
There is a 116 bus stop right in front of the hotel and we used it quite a bit as we had the roma pass and the metro was free for the 3 days the pass was valid for. If ever come back to Rome I would not hesitate for a moment to stay at this hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
missouri
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 19, 2013

We recently stayed here for three nights using points. We were given a beautiful room on the 5th floor overlooking the roman wall into the Borghese Gardens. It had a huge double window that could be opened to enjoy the view and the sounds of the city. The room was large and the king-sized bed and bedding were very comfortable. We had free wifi access for two devices, which was nice. The bathroom was not large, but the bathtub/shower was. Great water pressure and bath products. Huge towels were provided that hung on a warmer. There was a frosted window in the bathtub that could be opened for airflow.

As Rewards members, we were given free breakfast each morning in the spectacular rooftop restaurant. We were only able to use it one morning because we had booked early morning tours. But the food was plentiful and delicious. The rooftop terrace was amazing. It wrapped around the building and offered beautiful sunset views of St. Peter's. We sat up there in the late afternoon sunshine reading a book and drinking wine. Spectacular!

We loved the location. It isn't in the middle of the city, but it's an easy walkable distance to the Spanish Steps, the Trevi Fountain and many other attractions. Across the street is an underground walkway (called a subway) that leads to the Metro station at the Spanish Steps (10 minute walk). In the subway are several stores including a large grocery store. We didn't figure this out until our last day. It would have been nice to know that before in order to stock our room with more affordable snacks and soda.

The Barberini Metro station is a pleasant 10 minute walk in the other direction. It takes you down the Via Veneto by lots of restaurants and shops as well as the U.S. Embassy.

Hotel personnel were very friendly and helpful. They were all fluent in English, but were kind and tolerant of our attempts to speak Italian. They offered great advice when asked about restaurants, transportation, directions, etc., and even marked places for us on a map which they provided.

I would definitely stay here again when visiting Rome. It definitely deserves the good ranking it's received here on Trip Advisor. Loved it!

Room Tip: Ask for a higher floor overlooking the Borghese Gardens.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellicott City, Maryland
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 18, 2013

Recently stayed 6 nights there with my family. There were 3 of us, so we got 2 rooms using points. The hotel and staff are nice. The rooms are a bit dated. Unlike other Marriotts, there were no US electric adapters in our rooms (usually built into the desk).

As a Platinum member, we got breakfast served upstairs. The breakfast is nice, but it's the exact same thing every day, so it gets tiring after a while. Restaurant staff are incredibly friendly.

We were given 2 rooms next to each other on the first floor (they don't have adjoining rooms at this hotel). The rooms faced the back of the hotel, so it gets noisy back there because of the dumpster and delivery trucks.

There's an underground entrance to the Spagna metro stop across the street. Exit the front door of the hotel and look to the right of Harry's Bar across the street. You'll see escalators that go down. It's probably a 10 minute walk to the stop, but if it's raining, you'll stay dry. The one great thing about this underground passageway is that there is a Carefour (a big grocery store) about halfway to Spagna. So you can buy all the things you need (water, snacks, soda, etc) at "normal" Italian prices, vs the tourist prices you'd pay everywhere else.

Overall, I liked the hotel, but it's really not close to anything, other than the Borghese Gallery. Plus, I think it's very expensive (points wise) for what you get. If I went back to Rome, I'd probably stay somewhere else that's closer to the sites or to the metro. You'll do plenty of walking in Rome. No sense walking an extra 3/4 mi to and from the metro station.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greer, sc
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2013

We booked 7 nights using points and have not been disappointed. Our room is a good size (note we are platinum members so that has some impact). The bathroom is not huge but is typical of European hotels so it was what I expected (I'm always surprised that other Americans expect the same size etc when they come to Europe!). The one thing that we had to adjust to was their lighting/security system...every time you open the door the lights will all go off shortly until you put your key in the slot by the door. And when you first open the door the hall lights come on, but briefly...so until we caught on we'd be laughing at ourselves in the dark! The bathroom amenities were plentiful, the bed comfortable. Breakfast on the 7th floor was good..but they do not have the hang of bacon so we stuck with a continental breakfast. Nice bar. Great location 15 minutes from the Metro. Near the American embassy on lovely Via Venito.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 12, 2013

My family stayed at Mariott Grand Hotel Flora the second week in March using points. In the US if you are using points, you are treated like a second hand citizen in every way. This was exactly the opposite, we were treated like royality. Beautiful hotel, spotless rooms, EXCELLENT SERVICE, fabulous location for walking anywhere, simply outstanding!!

Room Tip: We loved our room looking out to the gardens.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 11, 2013

We stayed for 10 days at Rome Marriott Grand Hotel Flora located at Via Veneto. Great location across the street from Harry's Bar, restaurant, stores and two blocks from the U.S.A. Embassy. Walking distance from Villa Borguese palace (museum) and gardens. Breakfast served on the roof top with a magnificent view of Rome and the Vatican. Room was good and clean. The only negative thing no free internet (only for gold Marriott members). Great hotel with 5 star service.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rome Marriott Grand Hotel Flora

Address: Via Vittorio Veneto 191, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#54 Luxury Hotel in Rome
#66 Business Hotel in Rome
#75 Family Hotel in Rome
#103 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Rome Marriott Grand Hotel Flora 4*
Number of rooms: 155
Official Description (provided by the hotel):
Rome Marriott Grand Hotel Flora - il cuore di Via Veneto batte in altoImmerse in your personal "Dolce Vita" at the Rome Marriott Grand Hotel Flora, right on top of the noble Via Veneto and next door to the Villa Borghese gardens.This gracious edifice with the stylish decor capturing the grandeur of Neoclassicism is exclusively designed for those looking for refined luxury in an atmosphere of sophistication and the highest level of welcoming hospitality anticipating every need of today's business or leisure traveller.Just sink back in the timeless elegance of the superbly appointed rooms and relax, or delight in the culinary highlights of the Mediterranean cuisine at the restaurant The Cabiria. The adjoining bar is the ideal place to meet, to see, or be seen, or to take in the flamboyant atmosphere of Via Veneto.The rooftop Ailanto is the perfect setting for wedding receptions and exclusive celebrations, or simply for admiring the enchanting view over the roofs of the Eternal city.Rome Marriott Grand Hotel Flora - right on the top. ... more   less 
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Also Known As:
Marriott Grand Flora Hotel Rome
Marriott Hotel Rome
Marriott Hotel Grand Flora
Marriott Rome
Rome Marriott

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