We stayed from Dec 22 to 27 last year . It was a wonderful stay. We received great service right from the start. The gentleman who took care of registration and the gentleman who took care of our luggage made us feel welcome. Due to luggage problems, we arrived rather late in the night and had missed dinner. He directed us to Mamma Angela’s where we had a nice meal. Special mention also goes to Valentina and Noemi who answered our queries and requests for help in the most pleasant manner. The front desk personnel ( My apologies, I did not get his name) who was there most evenings when we were there was always pleasant and helpful. We were also very impressed by the efficiency and kindness of the staff in the breakfast room. The breakfast spread was also excellent. The breakfast room was always bright and cheerful and so were the staff. They also surprised us with gifts from the staff and management on my daughter's birthday as well as on Christmas. . We chose the hotel because it was close to the station. However since we were a party of 4, it was not much more expensive to take the cab around. The hotel staff were very helpful in getting cabs in super quick time for us. We had a nice room for 4, although it was a bit cramped. The housekeeping staff did a great job...More
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