We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Best Western Hotel Villafranca and Rome?

We'll send you updates with the latest deals, reviews and articles for Best Western Hotel Villafranca and Rome each week.

  • Save Best Western Hotel Villafranca
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d203129?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Best Western Hotel Villafranca: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Rome

Reviews you can trust

76% Recommend
3.5 of 5 stars 111 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (111)
[ Date ] [ Rating ]
Not a good place to stay in Rome.

Best Western Hotel Villafranca

Save Review
2 of 5 stars
ingemare   2 contributions
Rome
Aug 11, 2008 | Trip type: Family
0/1 found this review helpful

We came down from Milan to visit some friends who live in Rome. We just needed a nice clean place to stay that was near Termini (the main train station) so we could get around the city easily. We also met up with some other friends here, so they stayed here too.

Reception booked us in quickly and easily. They gave us a little key card and a little key. We all went to the elevators to go up to our rooms.

Well.... first we had to wait for the guy who was using both elevators to unload what looked like all the linen in the hotel as well as what appeared to be all the garbage as well.

Very slowly. Finally, he finished unloading enough that we were able to push the garbage bags aside and get into the elevator.

The hallways on each floor were the same: carpet that had been vacuumed, but was still dirty. Molding that was new, but falling off. Paint that wasn't old, but no scratches were covered up, so it looks, well, just kind of cheap.

The hallways are DARK. Little motion detectors set off the hallway lights while you walk down them. OK, that's weird, but I'm ok with it.

We got in the room and it was dark.... and none of the lights worked. Luckily, the maid was out in the hall and explained that we had to stick this little key into this hole in the wall to enable all the lights. (Gee, that would have been nice to know ahead of time)

Once we got in, the room was nice and clean. I had read on one of the reviews here that the beds were hard. (which I like). Wow, they sure weren't kidding!. Oddly, they weren't evenly hard... Oooohhh, it was because we actually were on two twin beds that were pushed together and held there with the sheets. Nice.

I work over the internet, so the first thing I did was to pop that network cable in and check my.... oops, no connection. I read the little instructions, "turn on the TV and choose internet", ok, I can do that.... oops... I can't. Power doesn't do anything. After pounding on the remote for a while I get about 10 TV channels, but nothing else.

Pretty soon I called the front desk and was told I needed a code. So, I paid 10 euro and got a few letters and a number to enter.... somewhere, they just kept telling me it will be "right there". OK, it wasn't. After about 20 minutes I finally had them send someone up. About 30 minutes later he arrived - and couldn't fix it. He finally said, I'll be back in 2 minutes.

It wasn't until I told the receptionist to make me a reservation at a different hotel and that I wasn't paying for current day that I actually got service. Suddenly the, "I'm sorry sir, but I've called the main office in Milan and only got a busy signal - it's not my fault", changed to "Here's a key to a new room with Internet that works."

total of 3 hours of begging.

Other than that:
the shower head kept falling off on me, but the pressure was great.

The bright lights wouldn't turn off in our entry-way... annoying.

The temperature in our room was great, but my friends had to move because their heater was stuck on. (Oh, and the water coming from their faucet suddenly turned brown. Nice)

All in all:
Location: decent
Cleanliness: decent
Responsiveness: decent

The brown water thing was kind of gross. The internet thing was extremely annoying. The twin beds pushed together (in our new room I had to do it myself!) odd.

I'd never recommend it. There are about 100 hotels in the area, find a different one.

  • Liked — The coffee was ok
  • Disliked — how something seemed to go wrong so often that we no longer had any expectations at all.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Quality time with friends
  • Traveled with Family with young children
  • Age group 35-49
  • Member since August 11, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203129?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Value Hotel

Best Western Hotel Villafranca

Save Review
4 of 5 stars
Trasa8   44 contributions
Wexford, Ireland
Jun 11, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed here for four nights. Cost 420 euro including buffet breakfast which is available from 7 - 10 a.m...great food and lovely range of coffee/teas...orange juice is awful though!
For Irish guests reading this, the sausages at breakfast are the german variety and not the galtee type!! and the egg is hot but more like a scrambled omlette..also cake and pastries a little odd at 7a.m but as they say " when in Rome" .....so go ahead and eat them...delicious....
Asked for room with terrace when I booked with Booking.com and was given one on arrival. Room was on 6th floor, quiet street below..Check in was fast and smooth. When guests asked advice on excursions/restaurants etc they got the information from staff at front desk. Lots of maps and leaflets lying around anyway.

Hotel is more like a B&B. It is old in places if you take the time to look around , but too much to see and do in Rome to be concerned as to the appearance of the paintwork!!

We ate breakfast at 7 a.m and left hotel each day at 8.30 a.m we returned at 1a.m each morning!!!! so not much time spent there.
Hotel is a few streets from Termini Station so very handy for the Ryanair Terravision bus to and from the airport.

Didn't find the area near Termini to be dangerous at night and it is very busy with tourists throughout the day. Plenty of police about anyway. Hotel room had bath and shower , the room was cleaned each day, sheets changed and toiletries replaced.
Bath was fab for a soak after long day walking about.

Hot water was always available and shower was great.
Room had mini bar...we didn't like that , as it was open when we arrived and two or four items missing, we went down and got reception to make a note of it. It was bothering us the whole stay that we would be charged for stuff we didn't take, so make a check when you arrive and sort it out with staff.

Air conditioner was noisey and when we rang down to reception at 1.30.am to ask them to switch it off and they did right away.

The old man on night reception is gruff and moody ,but that is just his personality, depends on how you approach him I guess.
He got us a kettle and teabags (couldn't find any milk!) at 1.30 a.m when we came in from walking around and we had nice cup of tea before sleeping!!! So he not bad in the end!!

In the room service book it says service available 24 hours a day , but not so, kitchen and bar close at 11.30/midnight.
A good mix of ages and nationalities staying at hotel. Taxi can be called from front desk and is 8 to 10 euro to get to Trevi Fountain or Piazza Navona...we did this on one evening when it was pouring rain.....
We walked the hotel stairs one day just to see the other corridors and yes, I think they were renovated, new doors ,carpets etc,,
Overall well worth the money for what we got,basic ,clean and did the job.. I would not have been happy to pay anymore than we did.
Reception staff in daytime may need a course on customer relations and be a little more welcoming and chatty.
Breakfast staff could teach them a thing or two as they were excellent, particularly the young lad with spiky gelled hair...so nice!! Do stay at this hotel , it's not bad at all!!.

  • Liked — Breakfast!!!!!!!!!!!!! cute guy in breakfast room!!! room with terrace..comfy bed....quiet room..location to Termini!
  • Disliked — Room was small..had to climb over bed to get to other side of room!! rude reception female staff member.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 25, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203129?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfectly good base for weekend in Rome

Best Western Hotel Villafranca

Save Review
4 of 5 stars
Mistress_Yorkie   7 contributions
Essex, England
May 20, 2008 | Trip type: Couples

Me and my boyfriend stayed at the Villafranca for 3 nights - we used the Terravision bus to get from Ciampino to Termini and the hotel is about 5mins walk from the train station. Hotel is clean and efficient. Bedrooms aren't enormous but plenty of storage space and how much stuff do you take for a weekend away? Bathroom clean and modern, complete with good size power-shower which was a bonus. Location is OK, everything bar the Vatican City is walkable from the hotel, although nothing is exactly close by (Colosseum was about a half hour walk, same for Spanish Steps etc in other direction) - but then with easy access to both Metro lines, which we found very efficient the couple of times we used them, if you don't fancy a long walk in the heat there's no problem getting places. I have no complaints about the hotel whatsoever (didn't even experience the runny eggs at breakfast a few people have mentioned lol!), however it was a little out of the way.

  • Liked — clean room and nice bathroom at end of long days sightseeing
  • Disliked — quite a walk from most attractions
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203129?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Lovely little hotel

Best Western Hotel Villafranca

Save Review
4 of 5 stars
Teerex2   1 contribution
London
Feb 8, 2008 | Trip type: Couples
1/1 found this review helpful

Having read other reviews, my wife and I booked this hotel with some trepidation. Having been there, I can honestly say that there was nothing to worry about. I apologise for the length of this review but some would like a full review of this place. Someone complained about it being too close to the Castro Pretorio Metro station but that is an excellent selling point for any visitor!!! We loved the fact that it was so near to the Metro as the last thing we wanted after a long day visiting (and walking!) the various tourist sites was a long walk/bus ride back to the hotel.
My wife is 6 months pregnant and did not find it a problem to walk to the Termini train station even though she did not initially believe me when I said it was walking distance. The hotel room was an adequate size for two but we were hardly in there as we were out enjoying the sites and so will you too.
Two things to note though - I can confirm the bed is quite firm (ok, hard!) but some seem to like it that way; second, try to get a room with a view that doesnt overlook the back of someone else's home. We had absolutely no view and what little there was was overlooking some building work going on next door! Needless to say, we just get the windows closed and switched on the air-conditioning.
There is satellite tv with the usual channels ie CNN, BBC world, eurosports but no sky sports ;-( Breakfast was plentiful (yes, runny eggs but we got used to it). The bathroom was lovely with new towels and beddings everyday. Lovely restaurant on the street right behind the hotel (Trapetoria or something, reception give you a card which gets you 10% off!) and supermart at the end of the road on the other side of the road. All in all, I would stay there again as it was great value for the money.

  • Liked — Location, location, location
  • Disliked — Rock hard bed :-(
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 08, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203129?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Sweet people !!

Best Western Hotel Villafranca

Save Review
3 of 5 stars
travelerss38   1 contribution
LA
Dec 6, 2007 | Trip type: Friends getaway

I was not completely satisfied with the hotel location because it's too close to the train station where lots of people hovering around
and a bit far from all the attractions. But the good thing is that couple of restaurants in the neighborhood are pretty good. The room was not fancy but clean, I would say the price is fair with this rating in Rome. People there were very nice, they even prepared the breakfast basket to go for us due to our 'way' early flight schedule. That's very sweet !!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since December 05, 2007
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203129?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $190 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Best Western Hotel Villafranca? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
$233*
Check Rates ABS:HotelCheckRates-d203130?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$209*
Check Rates ABS:HotelCheckRates-d228965?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$319*
Check Rates ABS:HotelCheckRates-d203204?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Best Western Hotel Villafranca?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Best Western Hotel Villafranca Also Known As

  • Best Western Villafranca
  • Best Western Rome
  • Rome Best Western
Address: Via Villafranca 9, 00185 Rome, Italy