Hello,

I would like to inform and warn of staying in Fiamma hotel Roma,Italy because i was there from 27.12.2008 to 04.01.2009 and it was worst hotel i have ever used!!!!!!!

First of all Fiamma hotel are offering old smelling rooms one of this room i was offered and it was located on ground floor after you entering through door you must go downstairs !!!! because room actually placed below ground level !!! Room was furnished
very worn-out furniture and hard dampness smell was all over the room only one window was showing perfect view on the wall and if you keep it open for changing a air you will receive additional portiona of hard stink.

I expressed my concern to reception and get other room on 3rd floor where currently were going some repair works and this room was such small that i was feeling that i am permanently in car so i have changed this room for room number 109 on first floor here just some problems that i discovered there:


Bad smell
Hot water shortage after 20:00 - 21:00 till morning
Central heating was routinely cut off after 18:00 !!!! till 10:00 ( in winter time )
Some times they did not change towels. So service was awful.

Thus i strongly advise to all tourists not to stay in Fiamma

We got transferred to this hotel after the hotel we had a reservation to had a plumbing problem. From the beginning the staff was overall cold and unhelpful unless it involved them receiving money. On a warm weekend, the air conditioners for the entire building were turned off but we were not told that until after repeated calls to have someone fix ours. When asking for an extra blanket for our daughter, the hotel manager saw irony in our request and proceeded to talk bad about us in Italian with one of her employees while I standing right next to her. Little did she know I speak enough Italian to understand most conversations. If you're looking for a small room with a staff that is too busy to help their customers, you've come to the right place. (FYI, I'm far from having a negative personality)

This hotel was perfect for our needs. It was close to the subway and within walking distance of other sites.It was not as clean as I prefer but after spending the previous week in Germany with out air conditioning I felt as if I was in heaven once I arrived here. The bed's mattress left a lot to be desired but that was not a deal breaker.I would return to this hotel simply because it really was easy to find and it was so quite and peaceful.The bar never opened not once during the entire trip.My sisters room which was more famly oriented and very different ,it consisted of three twin beds so remember this if you need to book a room with a child included.The staff was very pleasant and always had my key ready when I returned after my daily outings with out me having to provide my name and room number.They were the best part of this trip. The desk clerks on all three shifts spoke english if that is a concern.

Stayed at the Fiamma Hotel from 9th to 12th March 2008. Very welcoming staff at reception. Rooms very clean and comfortable. Good breakfast. Close to bus and train station and the centre of Rome. Just check that they do not have a lot of students staying. Very noisy one night, but a call to reception soon put a stop to the noise.