Hate to say it but there really does seem to be a trend with this hotel. We booked on-line for a romantic anniversary break and on arrival the guy on reception cleary wasn't expecting us. After some huffing and puffing we were given the key to room 503 and on entry saw that we had twin beds - not the double we'd confirmed directly with the hotel.
Whilst the good woman went downstairs to sort it out I reviewed the room. Clean, nice balcony, big bathroom - result I thought!
What was really nice were all the expensive toiletries in the bathroom. Then I noticed a toothbrush (used), slippers on the floor and a suitcase by the bed - now I was feeling a bit like Goldilocks!
When I went downstairs the guy on reception was adamant that the room had been checked out and that the people must be returning soon to clear their stuff. He even suggested we leave our things in the room and return later!!
Episode 2 - he gave us a key to another room (303) this time a double-bed but it hadn't been made, the bathroom was filthy and there was rubbish everywhere.
Back downstairs only to be told by the receptionist that "Well I did only say it 'should' be ready"
Anyway, we eventually got a room (2 singles pushed together with a double sheet over, one hard mattress, one soft, the breakfast was ok and the location great but none of it compensating for not 1, but 3 sour-faced receptionists who clearly wanted to be somewhere else.