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Genio Hotel: Traveler Reviews


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66% Recommend
3.0 of 5 stars 119 reviews
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Don't waste your money!!

Genio Hotel

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1 of 5 stars
OhioButterfly   15 contributions
Ohio
Dec 14, 2008 | Trip type: Couples
2/2 found this review helpful

All I can say is, WOW!!! I should have listened to all the bad reviews about this place. This is not a 4 star hotel. Our room was dirty, smelly, dusty, and noisy. There was mold on the walls and all over the a/c unit. The shower doors wouldn't close all the way and water pours all over the floor. The best thing about this hotel is the location (1 minute walk from Piazza Navona) & the rooftop terrace. I would not stay here again.

  • Liked — The location & the rooftop terrace
  • Disliked — Our room was dirty & the food wasn't very good.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 06, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Would not come back

Genio Hotel

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2 of 5 stars
Alvarorrr   8 contributions
Brussels
Sep 13, 2008 | Trip type: Solo travel
2/2 found this review helpful

I stayed at the Genio hotel not by choice. The 4 star hotel I had booked did not have a room (by the way never go to hotel Atlante) and they found me a room at what they claimed was a 4 star hotel called Genio.
The hotel is very well located next to Pl Navona and 5 min walk from Fontana di Trevi or Via del Corso. My room for which I paid 147EUR was small (I was on my own and found the room very small) with no natural light although admittedly quite clean.
Breakfast was repulsive and far from the standard I would expect in Italy or in a 4 star hotel (but I know that in Italy you always need to remove at least one star to compare with hotels elsewhere).
Staff at reception was particularly unpleasant and I had to make a great effort to obtain basic information or to have them to get the invoice right.
Overall I never chose to go Hotel Genio now I know I would not go back again.

  • Liked — Location
  • Disliked — room, reception staff
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
  • Date of stay September 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since February 16, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
What a location

Genio Hotel

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5 of 5 stars
Deirdre065   1 contribution
Dublin
Mar 3, 2008 | Trip type: Couples
2/3 found this review helpful

We have just returned from a 4 day stay in the Hotel Genio - I was slightly aprehensive having read other reviews however I think these reviewers must have been staying in a different hotel to the one we stayed in. The Hotel is in a fantastic location approx 1 min walk from Piazza Navona and within walking distance of all the sites in Rome. It has cafes, bars and great restaurants right outside the door. The rooms were excellent, extremely clean, crisp bed linen and wonderful bathrooms. The reception staff were friendly and efficient and the breakfast was continental style and very impressive with a large selection of pastrys, cheese, ham, fruit, etc. you could not leave the breakfast room hungry. The hotel is great value for money and we would high recommend staying here we will certainly do so again on our next visit to Rome.

  • Liked — Location
  • Disliked — Did not dislike anything
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
POOR POOR POOR

Genio Hotel

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2 of 5 stars
lynn_moore3   1 contribution
Leicester - UK
Dec 2, 2007
4/6 found this review helpful

Hate to say it but there really does seem to be a trend with this hotel. We booked on-line for a romantic anniversary break and on arrival the guy on reception cleary wasn't expecting us. After some huffing and puffing we were given the key to room 503 and on entry saw that we had twin beds - not the double we'd confirmed directly with the hotel.

Whilst the good woman went downstairs to sort it out I reviewed the room. Clean, nice balcony, big bathroom - result I thought!

What was really nice were all the expensive toiletries in the bathroom. Then I noticed a toothbrush (used), slippers on the floor and a suitcase by the bed - now I was feeling a bit like Goldilocks!

When I went downstairs the guy on reception was adamant that the room had been checked out and that the people must be returning soon to clear their stuff. He even suggested we leave our things in the room and return later!!

Episode 2 - he gave us a key to another room (303) this time a double-bed but it hadn't been made, the bathroom was filthy and there was rubbish everywhere.

Back downstairs only to be told by the receptionist that "Well I did only say it 'should' be ready"

Anyway, we eventually got a room (2 singles pushed together with a double sheet over, one hard mattress, one soft, the breakfast was ok and the location great but none of it compensating for not 1, but 3 sour-faced receptionists who clearly wanted to be somewhere else.

  • Date of stay November 2007
  • Member since December 02, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Charming great located hotel.

Genio Hotel

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5 of 5 stars
Sunflowera   5 contributions
Sofia
Nov 8, 2007 | Trip type: Friends getaway
2/2 found this review helpful

I stayed several times at the Genio, usually with friends on a fun trips. The location is great, the rooms are ok for the price, always clean. The breakfast room is a bit small, but the food is ok. What I love in this hotel is the staff, very friendly and helpful.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since October 01, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d203122?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Genio Hotel Also Known As

  • Genio Hotel Rome
Address: Via G Zanardelli 28, 00186 Rome, Italy