Beware anyone considering booking this hotel!!!.
Having booked through the hotel's own web site 2 months in advance we arrived only to find a very brusque front desk clerk telling us that they had overbooked and we should make our way to another hotel in the chain that had a room. When I asked to see the manager I was told he 'was not on duty until the evening'. Reluctantly we switched to the other hotel (Argentine) which turned out to be fine, with much more courteous staff. This however was not the point, we chose the Genio afor its location. We insisted the Genio paid for the taxi. If you read through the full set of reviews of the Genio you will find this scenario (scam) has happened a number of times. What made our experience even more frustrating was that the Genio had offered to arrange airport transfers, which we accepted. On arrival the driver was there to meet us and, after a smooth journey, dropped us in good faith at a hotel we had been bounced from yet the hotel did not have the decency to tell us nor the driver in advance.
So if you choose to book the Genio you have no guarantee you will get to stay there...!!
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