The people who run Hotel Planet and its various sister properties engage in deceptive practices. We paid in advance for three nights and after being shifted from one room already - a shoebox with a filthy bath, broken beds and a lousy view - we were advised that a mistake had been made and the third night was not available anymore, even though we had already paid for it. They were miffed we wanted our money back as only a complacent operator can be. The folks at the Termini hotel desk noted this is not an isolated problem with this bunch as they have been known to give the room to a booking agency who can get a higher rate and those on their own have to fend for themselves. I have been traveling in Italy a wonderful country for more than 20 years and have seen a lot of shady operators but never one so boldly unscrupulous as the Hotel Planet. Don't waste your time or your money.

Please, do not go to this Hotel.

I went to Rome with some friends. We had a look at the Hotel Planet web site and it appeared to be a quite pleasant little hotel. We booked two double rooms in advance (price, EUR 100/night).

When we arrived, we noticed that the Hotel is terrible. It is placed in the 5th Floor of a noisy, old and dirty building. Staff of the hotel is really rude. The rooms are dirty and the baths have the size of a matchs box. Incredible! Please do not trust the web site.

We refused to stay at this Hotel and we had to look for another one. Although we did not stay at the rooms, Hotel Planet requested us to pay EUR 200 and, since we refused to do it, they charged this amount in our credit card.

This Hotel is like a nightmare. If you want to enjoy your stay in Rome, please choose another hotel.

We stayed at The Hotel Planet in Rome for 4 nights in November. We arrived in the evening and the staff were charming to us. The 2 of us managed to fit into the lift with our suitcases without a problem. Yes it was small but who worries about the lift!

Our room was clean, there was lots of hot water and the room was tidied every day. We were told that there was a discount for cash so we took up that option. We were not hassled to pay and the reception staff were very friendly and helpful.

It was in a good location for sightseeing. We were careful around the station at night but you get that anywhere. If you want a cheap hotel in central Rome then I would suggest you stay here. If you want something flash, look elsewhere.

I strongly suggest you forget this bogus Hotel - known as the Planet ROME and THE Sidney.

We stayed in over 20 hotels in 46 days and this was the only one with two (2) folding metal beds pushed together.

The air conditioning in the net advertising was turned off from the 15th September my wife and I both suffer from asthma and suffered greatly. This was a lie as they were telling other people it was a "heater only" when it was a reverse cycle, because on one night they gave us the controller.

The Breakfast was non-existent they did not have a breakfast room it was converted to a store room and we were given a docket and told to go around the corner into a shop in Via Marsalla where we received a HOT orange juice and a croissant, standing UP. We ended up buying our breakfast elsewhere.

The Planet and the Sidney Hotels are pensionies and blatantly lie on the net through their agents as to your face. The morning after we checked-in there was a customer revolt in the foyer with 3 different couples like us complaining about the lies we had been told. After booking ahead by 8-12 weeks) We were told if we did not like it go elsewhere, High season in Rome there was nothing available. On our second visit we arrived at 10pm after returning from Capri we were victims of emotional blackmail gun held at our head.

Without agreement from us we were moved to the Sidney hotel up around the corner, same deal NO air-conditioning, and NO PHONE and I needed to do business with Australia at night, no receptionist AT ALL, and the noise from the court yard was overbearing. The shower was broken and there was no shower screen or curtain and the water went everywhere. Towels TAKE your own we would not dry the dog with theirs.

We were asked for CASH money up-front prior to going to the room. I was committed to pay by MASTERCARD but they were into a Tax Dodge. On our second visit we paid by MasterCard, after being confronted like thieves in the middle of the night to settle our account. We wanted out but had nowhere else to go, funny thing was we never saw the same staff member twice in 6 days, the left hand did not know what the right hand was doing.