We stayed at The St. Regis instead of The Hassler, where our friends were staying, because I could use my Starwoods points. The staff was formal and cold; there were many staff members everywhere, but not once were we greeted by name...in an eerily empty hotel. The contrast was considerable when we returned to The Hassler to have drinks with our friends for the second time. We were greeted warmly and told that our friends were in the bar....they remembered us from our one visit!

We stayed at St. Regis in Rome from April 4th to April 7th 2009 and it was by far the best part of our 15 day trip to Italy. The hotel is situated in the heart of Rome close to the main train station. The hotel is beautifully decorated and the lobby is absolutely gorgeous. The rooms are large and comfortable and the hotel staff are very attentive, friendly, and helpful. Upon our arrival the hotel reception desk gave us an upgrade and treated us like royalties. I would definitely recommend it to anyone who wants to have the best hotel at a resonable price.

The St Regis Grand is located a stone's throw away from Termini Station, so arriving here is a cinch. Once out of the dreary metro, you'll be greeted with the awe-inspiring Piazza della Repubblica, with the hotel just a few steps away. While others may find fault with the not-so-central location, it really isn't that far away from the sights, and the environment is usually more peaceful and quiet.

The facade of the hotel looks deceiving: once you step within its doors, you'll be greeted with a grand lobby and perfectly coiffed staff. We had a deluxe room and everything was as advertised. Lofty ceiling, chandeliers, huge comfortable King bed, an excellent toilet and air conditioning. Room service was always prompt and polite, although hot water delivered tended to taste of coffee. We stayed for 3 nights and enjoyed a generous percentage off, and every cent was worth it.

What an experience! As an avid traverler throughout the world, I have been able to stay at some of the best rated hotels in the United States, Europe Mexico and the Carribean. By far this hotel is on the top of my list.
I stayed at the St Regis "Grand" over Easter week, and LOVED every minute. From the moment you arrive, until the moment you are walked up to your room, the experience is jaw dropping. Once we arrvied into our room, we had a bottle of champagne, delivered within 5 minutes of arrival, we had little treats in our room daily, even bottles of wine and cheese, a huge choclate Easter Egg. All without a charge to our hotel tab.
In the evenings, we sat at the Le Bar, and had a few of drinks, and wow, they were strong, so even though pricey, you get your monies worth.
Our room was amazing, just out of a Disney Story Book, and the bathroom, was just like home. Big bathroom, very lighted, big huge mirrior. The furnishings were very gauldy at times, but what do you expect when your in Rome, and staying at the St Regis. We had the air conditioner on all the time, even at night and the maid never turned it off or lowered the temperature, which was good because it was quiet warm during our stay in Rome. Maid service was great, only problem was we ran out of toilet paper once. We had two rolls, but somehow seemed to have used them in one day. I laughed about it, and it became an inside joke with my friend and I.
I have to note that at times, while sitting in the lobby I felt out of place. I'm an avid fan of baseball, and wear caps 75 percent of the time. By the second day, I wasn't wearing my baseball cap anymore.
Overall, I would stay here again on my next visit. This hotel made my stay to Rome even more rewarding. memorable and enchanting. It will forever hold a speical place in my heart.