Was booked thru Expedia packages for our 23rd Anniversary. Very good welcome - got upgraded to a deluxe room - and on the first day after returning back to the room, we were surprised with a tray of chocolate covered strawberries (one note - the hotel should just skip the chocolate covering - they ruin the strawberry experience!!) and a bottle of champagne (another note - we both are teetotalers!!) and a personal congratulatory letter - but the thought is what matters and it did give us a very good feel about the welcome!!
Overall a very good hotel - rich and opulent fitting the St. Regis standards. The one and only reason for missing the mark is the apparent issue of having some lingering smoke odor in a non-smoking room each and every day on returning back in the evening. Either there is an issue with the cleaning crew having smoked while cleaning the room OR there is a bigger issue of the AC vents not properly filtering the smoke odor between the floors.
Did not try out their restaurants since there are a lot more variety outside. The concierge desk is very helpful and provided a lot of useful guidance on what to do and where to go. The restaurant recommendation was a hit and a miss - the first one where they recommended a real good restaurant - Life - was a hit. A must visit, but the second one on Locanda Barbireni was a disaster. They were very apologetic when we provided them the feedback. Looks like this restaurant will not get any future guests from St. Regis at least.
Check-in and Check-out was smooth. Taxis are available right outside without any problem. Hotel is very close to the Termini as well as major attractions.
- Also Known As:
- The St. Regis Rome Hotel Rome
- The St. Regis Rome Hotel
- St Regis Rome
- Rome St Regis Grand
- Official Description (provided by the hotel):
- Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more less
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